Assistant Manager Job at Pasta Evangelists (Manchester)

Assistant Manager

Pasta Evangelists

Location:
United Kingdom , Manchester

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Assistant Manager will support the Store Manager to ensure the smooth and efficient operation of the site located within the airport. This includes overseeing daily activities, managing staff, maintaining high standards of customer service, and maximising sales and profitability. The Assistant Manager plays a crucial role ensuring a positive experience for travellers while upholding the company's standards within the airport environment.

Job Responsibility:

Oversee the day-to-day operations of the store, including opening and closing procedures, inventory management, and ensuring compliance with health and safety regulations
Coordinate with airport authorities and management to address any logistical issues or concerns that may arise
Implement strategies to optimise efficiency and productivity, such as streamlining workflows and improving processes
Recruit, train, and supervise a team of stall staff, ensuring they adhere to company policies and procedures
Schedule staff shifts effectively to meet operational needs and maintain excellent customer service standards
Provide ongoing coaching and support to team members, fostering a positive and collaborative work environment
Lead by example in delivering exceptional customer service, resolving any customer complaints or issues promptly and effectively
Monitor customer feedback and implement improvements to enhance the overall experience
Ensure that the store maintains a clean, organised, and welcoming environment for customers at all times
Manage inventory levels and control costs to maximise profitability while minimising waste
Maintain a good planning in regards to airside passes
Comply at all times with the airside responsibility as pass holder and monitor other team members and passengers for any issues/discrepancies

Requirements:

Previous experience in a supervisory or managerial role within the food and beverage industry, ideally in a fast-paced airport environment
Able to undertake a criminal record check
Passionate about delivering exceptional customer service and creating memorable experiences for customers
Strong leadership qualities and can effectively motivate and manage a diverse team
Excellent organisational skills and can multitask effectively in a dynamic and fast-paced environment
Proactive and resourceful in addressing challenges and finding solutions to operational issues
You thrive in a collaborative team environment and can work effectively with cross-functional teams and stakeholders
Flexibility in hours, airport shifts can start at 3am
Flexible and adaptable to changing priorities and business needs, with the ability to remain calm under pressure
A pasta lover

What we offer:

Competitive salary to attract best talent
Join a dynamic, fast-moving & diverse team
Duty free discounts excluding alcohol and cigarettes
Regular team socials and pasta tastings
Free Pasta Evangelists products
Referral bonus Scheme
Cycle to work scheme
28 days of paid annual leave (bank holidays inclusive)

Additional Information:

Job Posted:
January 22, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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