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Five Guys UK Logo Five Guys UK · Hospitality and Tourism

Assistant Manager

United Kingdom, Cardiff 34700.00 GBP / Year · Job Posted January 20, 2026
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Job Description

We’re the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we’ve stuck to the same ‘perfect and serve’ philosophy since our family business began in 1986. In every restaurant, you’ll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant’s results. If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isn’t just a job – it can be a career!

Job Responsibility

  • Leading, inspiring and coaching the teams
  • Ensuring the restaurant delivers profitability
  • Optimising all sales opportunities
  • Delivering an excellent level of customer service
  • Demonstrating leadership, coaching and direction
  • Brining our values to life for their team and our customers
  • Responsible for Shift Managers and Crew
  • Supporting the delivery of perfect burgers and fries
  • Providing an “above and beyond” experience for your team
  • Creating an awesome working environment where people are happy to come to work and have fun
  • Ensuring every customer is delighted with their order and their Five Guys experience
  • Dealing with complaints promptly in an open and honest way
  • Leading from the front, being hands on working with the team on the line and on floor with customers
  • Responsible for supporting your General Manager and delivering store results
  • Having full ownership of your P&L
  • Driving sales whilst controlling costs
  • Running smooth day to day operations, thinking about long term plans
  • Always leading with our values
  • Developing your team to ensure there is a strong talent pipeline

Requirements

  • Experienced hands-on leadership skills
  • Enthusiastic about perfect burgers and fries
  • Enthusiastic about our values: Competitive, Enthusiastic, Family, Get It Done and Integrity
  • Enthusiastic about people
  • Enthusiastic about customer service

What we offer

  • An achievable bonus scheme worth up to 15% of annual salary
  • An additional Secret Shopper bonus worth up to £2,000
  • High Performer Awards and Bonus's
  • Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
  • 33 Days paid holiday
  • Paid breaks
  • Free burgers, fries and shakes while on shift
  • Life assurance
  • Access to Stream financial wellbeing app
  • Days out and social events
  • Invite to the annual Assistant Manager conference
  • Team competitions – “Fry Cup” and “Olympics”
  • Five Guys Perks – employee discount program
  • Access to wellbeing support and employee assistance programme (EAP)
  • Development opportunities to grow a career with us
  • Enhanced Maternity & Paternity Leave
  • Pension scheme
  • Awesome Five Guys Merch
Five Guys UK - All Job Offers

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