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360 Resourcing Solutions Logo 360 Resourcing Solutions · Gastronomy

Assistant Manager

United Kingdom, Portrush Employment contract 14.50 - 15.00 GBP / Hour · Job Posted May 29, 2026
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Job Description

We are seeking a passionate, experienced, and highly motivated Assistant Manager to join our team. Working closely with the Store Manager, you will be responsible for ensuring the smooth day-to-day operations of our coffee shop, driving team performance, and providing exceptional customer service. The ideal candidate is a hands-on leader with a love for coffee culture, excellent communication skills, and the ability to train staff and manage inventory effectively.

Job Responsibility

  • Supervise Staff: Lead baristas and staff during shifts, ensuring high standards of customer service and product quality
  • Training & Development: Train new hires on barista skills, coffee preparation, POS systems, and shop policies
  • Motivate & Coach: Foster a positive work environment, providing ongoing feedback and coaching to team members
  • Scheduling: Assist the manager in creating staff schedules and ensuring adequate coverage, particularly during peak hours
  • Day-to-Day Operations: Manage daily opening/closing procedures and ensure the store is clean, well-presented, and fully operational
  • Inventory Management: Monitor stock levels, place supplier orders, and conduct regular inventory counts to minimize waste
  • Equipment Maintenance: Ensure coffee machines, grinders, and other equipment are maintained and serviced as needed
  • Safety Compliance: Uphold all health, safety, and hygiene standards
  • Customer Excellence: Build relationships with customers and resolve complaints or concerns promptly
  • Driving Sales: Implement marketing initiatives, promote special offers, and drive sales targets
  • Product Knowledge: Maintain expert knowledge of our coffee, tea, and food menu to make recommendations
  • Cash Handling: Oversee cash management, till balancing, and daily bank deposits
  • Financial Reporting: Assist with reporting on daily sales and KPIs, helping to manage labour costs and expenses

Requirements

  • 2+ years of experience in a supervisory or management role within the hospitality industry (coffee shop/cafe preferred)
  • Strong hands-on knowledge of espresso brewing, milk steaming, and latte art
  • Proven capability to lead, motivate, and mentor a diverse team
  • Excellent verbal and written communication skills
  • Willingness to work flexible hours, including early mornings, weekends, and holidays
  • Capable of standing for long periods and lifting heavy items (e.g., milk crates, coffee bags)
  • Right to work in the UK

What we offer

  • 50% staff discount to use on shift and with friends & family
  • Unlimited free hot drinks on shift
  • Free cake on your birthday
  • Enhanced family friendly policies
  • Length of service recognition
  • Opportunities to grow your career
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