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LensCrafters is a place for visionaries. We’ve got a vision for pairing state-of-the-art technology with a truly personal approach to eye care. Everything we do is centered around sight. Because quality care helps us see the joy in life. Because learning from the best, makes us all better. Because continuing our legacy of the highest optical standards helps us innovate the future in optical care. At LensCrafters, we want every person who enters our doors to feel our passion for care. And that's why we’re committed to taking care of you, so you can bring the best quality experience to our patients and customers.
Job Responsibility
Delivers quality & improvement to exceed all key performance indicators (KPIs)
Strong understanding of retail business translating to positive sales, business results & understanding the market & competitors
Supports store business plans to maximize sales & profit
Partner with store manager to lead & develop team
Delivers clear, constructive, timely feedback & partners with Store Manager on development
Executes visual directives & maintains store appearance
Maintains positive working relationship with doctors
Promotes team compliance to all policies
Performs administrative duties
Works a flexible schedule, including nights & weekends
Requirements
High School graduate or equivalent
1+ year(s) management/supervisory experience with direct reports
Knowledge of retail operations, processes & policies
Strong basic math skills
Familiarity with cash register, computers & calculators
Must have a strong command of the English language for all written correspondence & oral communication
Strong communicator & listener
Demonstrated high-level of selling skills
Proven ability to problem solve
Nice to have
College degree or equivalent
Previous experience in leadership position within retail & customer service industry
Knowledge of basic optics
Knowledge of current store merchandise
State licensure (if applicable) &/or ABO Certification in non-licensed states