This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
We are seeking a passionate, experienced, and highly motivated Assistant Manager to join our team. Working closely with the Store Manager, you will be responsible for ensuring the smooth day-to-day operations of our coffee shop, driving team performance, and providing exceptional customer service. The ideal candidate is a hands-on leader with a love for coffee culture, excellent communication skills, and the ability to train staff and manage inventory effectively.
Job Responsibility:
Supervise staff during shifts
Train new hires on barista skills, coffee preparation, POS systems, and shop policies
Foster a positive work environment, providing ongoing feedback and coaching
Assist in creating staff schedules
Manage daily opening/closing procedures
Monitor stock levels, place supplier orders, conduct inventory counts
Ensure coffee machines and equipment are maintained
Uphold health, safety, and hygiene standards
Build relationships with customers and resolve complaints
Implement marketing initiatives, promote special offers, drive sales
Maintain expert knowledge of menu
Oversee cash management, till balancing, daily bank deposits
Assist with reporting on daily sales and KPIs
Requirements:
2+ years of experience in a supervisory or management role within the hospitality industry (coffee shop/cafe preferred)
Strong hands-on knowledge of espresso brewing, milk steaming, and latte art
Proven capability to lead, motivate, and mentor a diverse team
Excellent verbal and written communication skills
Willingness to work flexible hours, including early mornings, weekends, and holidays
Capable of standing for long periods and lifting heavy items (e.g., milk crates, coffee bags)
Right to work in the UK
What we offer:
50% staff discount to use on shift and with friends & family