Assistant Manager Job at Supercuts (Lancaster)

Job Description

Supercuts is one of the industry's most recognized salon brands. We offer outstanding development and training, with special emphasis on technical skills, have an established career path for those who want to grow their careers, offer a competitive wage and outstanding benefits, and are dedicated to every one of our stylists and their success. Every Supercuts stylist undergoes intensive training, attends regular seminars and is re-certified annually to stay ahead of the trends. Ongoing training and education are not only a focus at Supercuts, but we pay our stylists to attend. That's why they're among the most skilled and confident in the industry. Supercuts offers a wide range of professional services, including haircuts, color and highlights, waxing and specialty services. We use proprietary tools and techniques for exceptional results. No-appointment necessary, and guests can check in online or by phone. At Supercuts, we are dedicated to creating a friendly, welcoming atmosphere and delivering the highest quality standards for our stylists and guests. Simply put, this has made us the industry leader since 1975.

Job Responsibility

Assist in overseeing day-to-day salon operations
Ensure consistent delivery of excellent customer service
Support recruitment, training, and development of stylists
Provide guests with excellent service providing the full range of hair care services offered by their salon

Requirements

Current cosmetology or barber license and manager license as required by state/provincial regulations
Ability to work a flexible schedule, including evenings and weekends
Ability to provide exceptional guest service, understanding the guest's needs, providing quality consultations and performing services requested in an efficient and professional manner
Ability to perform administrative tasks such as completing schedules and transactions on the computerized register, performing close-out procedures and light housekeeping duties (Banking Procedures, Inventory for salons, staff meetings)
Ability to resolve guest issues
Ability to effectively lead and develop a team, creating a positive work environment, training and providing guidance on business and technical competency matters and resolving associate issues
Standing for sustained periods of time
Frequent lifting up to 10 pounds, occasionally up to 25 pounds
Continuous repetitive movement with fingers, hands, wrists and arms
Continuous grasping and reaching, often above shoulder level
Ability to be exposed to various chemicals and fragrances used in performing services
Ability to observe guest's hair, including close vision, color vision and ability to adjust focus
Ability to communicate with guest regarding services offered and requested and the guest's needs and wants

What we offer

In-house beginners to advanced haircut and color training provided
Leadership training
Full Medial benefits at $110/check
401k
Paid time off - Vacation time (Full Time Employees)

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Assistant Manager

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