Assistant Manager Job at IAG GBS (Louisville)

Job Description

We are seeking an enthusiastic and dedicated Assistant Manager to join our team at our 3900 South 7th Street location in Louisville, United States. As an Assistant Manager, you will play a crucial role in ensuring the smooth operation of our store, delivering exceptional customer service, and leading our team to success.

Job Responsibility

Oversee daily store operations and ensure compliance with company policies and procedures
Manage and motivate team members to maintain high performance standards
Handle customer inquiries, complaints, and feedback professionally and efficiently
Assist in inventory management and stock control
Ensure cleanliness and organization of the store
Process customer orders accurately and efficiently
Manage cash transactions and maintain accurate financial records
Assist in training and developing new team members
Support the Store Manager in achieving sales targets and operational goals
Implement and maintain safety and security procedures
Adapt to changing priorities and handle multiple tasks in a fast-paced environment

Requirements

Proven experience in customer service, preferably in the food service or retail industry
Strong leadership skills with the ability to motivate and manage a team
Excellent communication and interpersonal skills
Proficiency in basic math and problem-solving
Ability to work flexible hours, including evenings, weekends, and holidays
Physical ability to lift up to 25 pounds and stand for extended periods
Basic computer skills and familiarity with point-of-sale systems
Demonstrated time management and organizational skills
Positive attitude and ability to work well under pressure
Commitment to maintaining a clean and safe work environment
High school diploma or equivalent (preferred)
Food safety certification (preferred)
Experience leading a team
A clean driving record and the ability to pass a Motor Vehicle Record check
Access to reliable vehicle that is insured and have a valid driver's license
Must be at least 18 years old

Nice to have

High school diploma or equivalent (preferred)
Food safety certification (preferred)

What we offer

Fun and flexible company
Work experience you will rely on for a long time to come

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