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The Assistant Manager is Assist in overseeing day-to-day salon operations and Ensure consistent delivery of excellent customer service. The Assistant Manager also support recruitment, training, and development of stylists. Supercuts endeavors to provide every guest with a great experience every time they visit by providing quality consultations, exceptional service and the knowledge to duplicate the desired look at home.
Job Responsibility:
Assist in overseeing day-to-day salon operations
Ensure consistent delivery of excellent customer service
Support recruitment, training, and development of stylists
Provide guests with excellent service providing the full range of hair care services offered by their salon
Requirements:
Current cosmetology or barber license and manager license as required by state/provincial regulations
Ability to work a flexible schedule, including evenings and weekends
Ability to provide exceptional guest service, understanding the guest’s needs, providing quality consultations and performing services requested in an efficient and professional manner
Ability to perform administrative tasks such as completing schedules and transactions on the computerized register, performing close-out procedures and light housekeeping duties (Banking Procedures, Inventory for salons, staff meetings)
Ability to resolve guest issues
Ability to effectively lead and develop a team, creating a positive work environment, training and providing guidance on business and technical competency matters and resolving associate issues
Standing for sustained periods of time
Frequent lifting up to 10 pounds, occasionally up to 25 pounds
Continuous repetitive movement with fingers, hands, wrists and arms
Continuous grasping and reaching, often above shoulder level
Ability to be exposed to various chemicals and fragrances used in performing services
Ability to observe guest’s hair, including close vision, color vision and ability to adjust focus
Ability to communicate with guest regarding services offered and requested and the guest’s needs and wants
What we offer:
In-house beginners to advanced haircut and color training provided
Leadership training
Full Medical benefits at $110/check
401k
Paid time off - Vacation time (Full Time Employees)
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