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The Association, a large-scale homeowners association with 438 homes, a clubhouse and pool located on approximately 25+/- acres located in Alameda, California, is seeking a highly motivated and experienced Assistant Manager. The Assistant Manager will work closely with the General Manager to manage budgets, oversee accounts receivable, enforce covenants, manage projects, and handle additional tasks as assigned.
Job Responsibility
Administrative Work
Work hours: Monday-Friday
Attend monthly board meetings after hours (hybrid format)
Address maintenance issues
Manage owner relationships and receivables
Ensure the association remains within budget
Prepare for board meetings, including creating packets
Follow public meeting rules and documentation standards
Enforce community standards and rules compliance
Serve as a primary point of contact for homeowners, addressing concerns, answering questions, and facilitating positive interactions
Assist in organizing and attending community meetings, including Board meetings and special Maintain open communication with homeowners to ensure transparency and foster a sense of community
Communicate effectively while engaging in working relationships
Be accountable to help with resident and homeowner requests in a timely and professional manner
Assist in the development and management of the annual budget in collaboration with the General Manager
Monitor and control expenses to ensure adherence to the approved budget
Assist with the oversight of the collection of assessments and other dues from homeowners
Manage the accounts receivable process, including tracking payments and following up on delinquent accounts
Work with legal counsel on lien filings and other collection actions as necessary
Enforce the Covenants, Conditions, and Restrictions (CC&Rs) fairly and consistently
Address violations promptly and work with homeowners to resolve issues
Assist in the planning and execution of community projects, including maintenance, repairs, and capital improvements
Coordinate with contractors, vendors, and service providers to ensure projects are completed on time and within budget
Perform other tasks assigned by the General Manager to support the overall operation of the community
Step in to fulfill the General Manager's duties during their absence
Requirements
Desired candidates should come from an administrative environment and have experience in corporate structures, policy, and procedures
Candidates should ideally have executive-level skills capable of maintaining momentum in operations
Avoid hiring individuals from management companies with structures incompatible with the organization's needs
All applicants applying for U.S. job openings must be legally authorized to work in the United States
What we offer
medical, vision, dental, and life and disability insurance