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Calvin Klein is seeking an experienced and performance-driven Assistant Store Manager for our high-profile, high-volume New York City global flagship. The ideal candidate will be a brand ambassador with an entrepreneurial mindset, capable of supporting a dynamic team while ensuring that every customer experience reflects the iconic style, innovation, and sophistication of Calvin Klein. In this key leadership role, you will support store profitability, deliver exceptional brand experiences, and foster a culture of excellence within the team.
Job Responsibility:
Support all aspects of flagship performance including sales, profitability, and customer experience
Develop team-members to deliver on business plans aligned with KPIs to drive traffic, increase conversion, and boost customer retention
Inspire and lead by example, actively engaging with the sales floor
Analyze and articulate sales data and metrics, translating insights into actionable strategies
Demonstrate executive presence and business acumen through regular engagement with leadership
Support the recruiting, development, and retention of a high-performing team
Foster a collaborative culture through coaching, feedback, and development plans
Participate in an inclusive and motivating work environment
Partner with senior management on personal development plans, succession planning and performance management
Champion a client-first culture by driving elevated service standards and personalized shopping experiences
Leverage CRM tools and storytelling to develop loyal brand ambassadors
Support in-store events and local community partnerships
Cultivate a sense of belonging and hospitality for every customer interaction
Partner with Store Leadership, VM and product teams to ensure timely execution of floor sets, campaigns, and seasonal product launches
Maintain pristine store aesthetics in line with Calvin Klein’s global brand standards
Monitor visual impact, adjust in real time based on product performance and customer response
Supervise operational processes including inventory management, loss prevention, staffing, payroll planning, and compliance
Support the management of all controllable expenses and drive operational efficiency
Ensure full alignment with corporate policies and procedures
Requirements:
3+ years of progressive retail leadership experience
1+ years managing a high-volume, premium/luxury flagship or concept store
Proven ability to deliver strong financial results and drive profitability
Strong business acumen: able to interpret metrics and build action plans
Dynamic and charismatic leader with strong interpersonal and communication skills
Passion for fashion, design, culture, and the Calvin Klein brand
Deep understanding of the NYC market, luxury client expectations, and community building
Highly adaptable, organized, and solutions-oriented with a hands-on approach
Comfortable working a flexible schedule, including nights, weekends, and holidays
Ability to walk, bend, stand, reach, and squat for prolonged periods
lift and carry up to 30lbs
What we offer:
best in class medical insurance
vision insurance
dental insurance
life insurance
disability insurance
above-market 401(k) contribution
Company-paid holidays
paid time off
seasonal hours
flexible work schedules
wellbeing tools and programs
Care.com Services for childcare, elder care, adoption preparation, pet care
reimbursement for backup care
Education Assistance including tuition reimbursement