Assistant Manager Venues Jobs

Marriott Bonvoy

Location:
Malaysia, Petaling Jaya

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Assistant Manager responsible for restaurant/bar operations and room service. Assists in daily supervision, menu planning, maintaining sanitation standards, and improving guest and employee satisfaction. Works at Sheraton Petaling Jaya Hotel as part of the Marriott International family.

Job Responsibility:

Assist in daily supervision of restaurant operations
Assist with menu planning
Maintain sanitation standards
Assist servers and hosts on the floor during peak meal periods
Improve guest and employee satisfaction
Determine training needs and implement plans
Handle employee questions and concerns
Monitor employee performance
Provide feedback to employees
Supervise daily shift operations
Supervise restaurant in absence of Director of Restaurants or Restaurant Manager
Participate in department meetings
Ensure employees have proper supplies, equipment and uniforms
Communicate food quality and service level issues
Ensure compliance with restaurant policies and procedures
Monitor alcohol beverage service compliance
Achieve or exceed budgeted goals
Perform duties of restaurant employees as necessary
Open and close restaurant shifts
Interact with guests for feedback
Supervise staffing levels
Handle guest problems and complaints
Improve service performance
Set positive example for guest relations
Review comment cards and guest satisfaction results
Meet and greet guests
Conduct on-going training initiatives
Coach and counsel employees
Provide information to supervisors and coworkers
Analyze information and solve problems

Requirements:

High school diploma or GED with 4 years experience in food and beverage, culinary, or related professional area
OR 2-year degree from accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major with 2 years experience in food and beverage, culinary, or related professional area

What we offer:

Equal opportunity employer
Diverse and inclusive work environment
Global community
Career development opportunities

Additional Information:

Job Posted:
November 26, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Assistant Manager Venues