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Assistant Manager, Tmall & JD

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Abercrombie and Fitch Co.

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Location:
China , Shanghai

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The Associate Manager will work with Online team to grow our Tmall/JD.com and future other EC business in APAC. The primary focus will be managing Tmall flagship store/JD.com flagship store promo & operations to ensure results are delivered. He/she will work closely with external teams such as TP, media & databank agency, and internal teams on Products, Planning/Promo, Brand Marketing, CRM, and Data Analytics.

Job Responsibility:

  • Tmall/JD.com operations
  • Work with TP and other 3rd party agency to continuely improve Tmall store/JD.com store operation effiency and drive sales/AUR/Margin growth of Tmall/JD.com
  • Work with cross-fucntional team and responsible for visual assets managements for Tmall flagship store and JD.com flagship store
  • Daily monitor Tmall/JD.com sales data, marketing data, etc and timely adjust a feasible improvement plan
  • Be responsible for Tmall flagship store/JD.com flagship store full-year promo planning, execution, reporting and analysis
  • Work with TP to improve customer service quality and handle AIC cases by working with internal cross-funtional team
  • Tmall/JD.com marketing
  • Collaborate with marketing team and marketing agency to support the paid media and content marketing planning and performance delivery
  • Collaborate with Brand Marketing team on carrying out brand campaigns on Tmall
  • Others
  • Tmall/JD.com industry/key competition intelligence
  • Handle administrative finance/payment tasks
  • Support IT development or AI exploration to improve our online business performance
  • Support other channels or new channels’ operation if needed

Requirements:

  • At least 3 years experience in eCom business
  • Tmall experience is a MUST
  • Highly detailed oriented
  • Self-motivated and driven
  • Ability to work well independently and within a group setting
  • Strategic thinking and strong analytical capability
  • Integrity and alignment with company values
  • Always with a cando and detail-oriented attitude
What we offer:
  • Incentive bonus program
  • Annual companywide review process
  • Flexible spending accounts
  • Medical, dental, and vision insurance
  • Life and disability insurance
  • Associate assistance program
  • Paid parental and adoption leave
  • Access to fertility and adoption benefits through Carrot
  • Access to mental health and wellness app, Headspace
  • Paid Caregiver Leave
  • Mobile Stipend
  • Paid time off & one paid volunteer day per year
  • Work from anywhere (Mondays and Fridays are “work from anywhere” days for most roles & six work from anywhere weeks per year)
  • Seven associate wellness half days per year
  • Merchandise discount on all of our brands
  • Opportunities for career advancement
  • Access to multiple Associate Resource Groups
  • Global team of people who will celebrate you for being YOU

Additional Information:

Job Posted:
February 04, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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