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Assistant Manager - Thrift Shop

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Blue Ridge Hospice

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Location:
United States , Front Royal

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Category:
-

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Contract Type:
Employment contract

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Salary:

18.80 - 22.81 USD / Hour
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Job Description:

The Assistant Manager supports the daily operations of our Winchester Thrift Shop, helping ensure a positive experience for customers, volunteers, and team members while maximizing fundraising efforts for our mission.

Job Responsibility:

  • Support and learn all aspects of thrift shop management in partnership with the Store Manager
  • Assume responsibility for daily operations when the manager is absent
  • Open and close the store as scheduled, ensuring appropriate staffing and operational readiness
  • Supervise thrift associates, ensuring tasks are completed accurately and standards are maintained
  • Deliver exceptional customer service that reflects Blue Ridge Care's mission and values
  • Promote the thrift shop through community outreach, events, and advertising with leadership approval
  • Foster a respectful, positive environment for staff, volunteers, and customers alike
  • Maintain accurate inventory and appropriate stock levels
  • Oversee processing of incoming donations, ensuring items are sorted, cleaned, priced, and displayed
  • Ensure all merchandise is accurately priced according to store policies
  • Collaborate with staff to creatively merchandise clothing, wares, and specialty items
  • Manage jewelry display, pricing, and organization to maximize visibility and sales
  • Supervise, train, and support volunteers to ensure effective and meaningful contributions
  • Assist with staff and volunteer scheduling, vacations, special events, and shift coverage
  • Seek volunteer assistance respectfully while maintaining a positive working environment
  • Support sales tracking, revenue reconciliation, and donation processing
  • Complete end-of-month reports and required paperwork accurately and on time
  • Maintain accurate receipts for sales and donations
  • Manage petty cash, ensuring daily counts and proper documentation
  • Ensure daily deposits are accurate and completed timely
  • Maintain a clean, organized, and safe store environment meeting health and safety standards
  • Actively seek feedback and professional development opportunities
  • Perform duties independently and reliably, supporting the overall success of the thrift shop
  • Complete additional duties as needed to support operations and fundraising goals

Requirements:

  • High school diploma or GED required
  • Minimum of two years of retail and customer service experience required
  • Computer literacy required
  • Strong leadership, communication, and organizational skills
  • Ability to work independently and collaboratively in a fast-paced environment
  • Valid driver's license and reliable, insured vehicle for travel within the service area
What we offer:
  • Competitive Pay
  • Paid Time Off & Paid Volunteer Time
  • Health, Dental, and Vision Insurance
  • Retirement Plan with Company Match
  • Thrift Shop Discount
  • Meaningful work aligned with a mission that truly matters

Additional Information:

Job Posted:
May 16, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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