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Vail Resorts Logo Vail Resorts · Customer Service

Ticket Checker

Canada, Whistler Employment contract 20.00 USD / Hour · Job Posted May 31, 2026
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Job Description

As a Ticket Checker, you will play an essential role in creating an experience of a lifetime for our guests on the Lift Experience Team. The Lift Experience Team’s mission is to provide employees and guests with a seamless end-to-end experience from maze entrance to lift unloading. As a Ticket Checker, you will primarily work in the lift mazes by greeting guests by name and validating their access every time. You will play a unique role at our resorts by providing a fun, welcoming atmosphere for our guests while ensuring our products' integrity.

Job Responsibility

  • Deliver premium guest service by providing information and assistance with a smile
  • Validate tickets to ensure our guests have their own valid product before loading our lifts
  • Work cooperatively with Lift Operators and other teams to ensure lift lines are safely managed and lifts are loaded efficiently
  • Maintain and secure departmental equipment - scan devices, radios, etc
  • Escalate issues to leadership as they arise, from safety to products
  • Other duties as assigned

Requirements

  • Must be able to communicate fluently in English
  • Must be able to work outdoors in all types of inclement weather, standing and moving for entire shift on potentially slippery or uneven surfaces
  • May need to provide some of their own gear
  • Must be able to work weekends and holidays as needed
  • Must be able to handle high guest volumes in a professional manner
  • Must adhere to safety standards and procedures

What we offer

  • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
  • MORE employee discounts on lodging, food, gear, and mountain shuttles
  • 401(k) Retirement Plan
  • Employee Assistance Program
  • Excellent training and professional development
  • Referral Program
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