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Reporting to the People Development Manager, the Assistant Manager, People Development will assist the PD Manager to oversee the PD opportunities across the hotel, driving a learning & talent development culture and ensuring the delivery of operational performance through an integrated and innovative strategy.
Job Responsibility
Collaborates with hotel leaders (Department Heads, People & Culture Team) to identify and understand learning needs, creating a best-in-class learning approach that balances hotel needs
Assists with the development and implementation of training strategies, ensuring the company culture is provided with a high level of learning support
Ensure that global brand and culture initiatives are embedded within the hotel
Deliver a high-quality learning solution to business units across the hotel
Support the hotel with integrating and administering INES (PeopleHub) as a core learning resource
Act as an adviser to effectively leverage resources and provide guidance to the business on the usage of emerging technologies, thought leadership, practices, and trends
Certifies hotel trainers & facilitators and PD teams to deliver various programs
Assisting the PD Manager to manage the programs with agreed budget, select and manage an external consultant, or manage the deployment of an internal consultant
Coach and develop the capability within the hotel team
provide direction and inspiration for high standards of excellence
Ensure alignment with the global learning and development ethos around co-design of new programs and enhancement of existing programs
Tailor the learning content of global programs to suit the needs of the hotel (including language translations)
Conduct on-the-job training and task breakdown training
Requirements
Bachelor degree in a relevant field of work, or an equivalent combination of education and work-related experience
Proven experience in PD roles within the hospitality industry
Proven progressive work-related experience in managing and directing the development and delivery of learning or organization development programs in a multi-unit organization
Highly developed oral and written communication skills
Demonstrated proficiency in designing and delivering effective learning programs to multicultural, multi-level audiences
Broad understanding of people strategy, including the drivers of organization effectiveness
Strong organizational skills
ability to project manage and execute
Ability to develop and design new and unique content
Multicultural awareness and ability to work with people from diverse cultures
Demonstrated teamwork communication, including the ability to coach and deliver feedback in a constructive manner
Excellent communication, interpersonal, and team leadership skills
Strong management skills with the ability to prioritize and manage multiple tasks simultaneously
Flexibility to adapt to a dynamic and fast-paced environment
Must be a highly capable user of Microsoft Office programs, including Excel, Word, PowerPoint, and Outlook
Native Arabic speaker and fluency in verbal and written English is essential