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Assistant Manager - Optical

United States, Elmhurst 15.50 - 19.34 USD / Hour · Job Posted February 16, 2026
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Job Description

By overseeing the daily operations of our stores, including personnel management and inventory control, our Assistant Eyeglass Managers keep customers coming back by providing a positive experience from start to finish – and keeping associates happy, too.

Job Responsibility

  • Monitor and achieve profit, sales and performance goals (i.e. reviewing the P&L)
  • Optimize and oversee the eyeglass department to ensure efficiency and compliance with company’s policies and operational guidelines
  • Convey a commitment to providing outstanding customer service and ensure all associates do the same
  • Ensure quality standards are met. Review remakes and enforce policies to ensure compliance
  • Communicate with the General Manger, District Manager, and Corporate Office and provide store reporting as required
  • Ensure store promotions, advertising, and visual merchandising are in place and all associates and doctors are aware of current promotions
  • Supervise and motivate Opticians and CL Sales associates (in some stores the Receptionist) and ensures the timely completion of day-to-day functions
  • Assist the General Manager with forecasting staffing needs, recruiting, selecting and retaining a high caliber staff
  • Motivate associates to exceed performance standards

Requirements

  • Optical sales experience
  • Supervising experience is preferred
  • Proven ability to lead, coach and build associate relationships
  • Sound understanding of store operations and standards for success
  • Strong communication skills (both oral and written) for effective management of teams
  • Exceptional customer service skills
  • Strong organizational skills for planning work and continuously monitoring progress towards goals
  • Ability to analyze, create, and understand financial reports
  • Demonstrated ability to analyze and solve problems of varied scope

What we offer

  • Health & Dental Insurance
  • 401k Retirement Savings
  • Flex Spending Account
  • Generous Paid Time Off & Company Holidays
  • Parental Leave
  • Employee Eyewear Discount
  • Overtime pay when applicable
  • Training Programs
  • Educational Courses
  • Internal Promotions

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