Assistant Manager, Operational Resilience, HSBC

HSBC

Location:
China, Guangzhou

Category:
Banking

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

As the Assistant Manager, Operational Resilience Utility, you will support the AMH WPB Business Service Owners (BSO) and Critical Operation (CO) Leads in the execution of the Operational Resilience (OR) Programme. You will act as a key point of coordination among stakeholders and assist in the preparation and maintenance of OR artefacts for review and approval by BSO and CO Leads. This role requires strong organizational skills, attention to detail, and the ability to work collaboratively across teams to ensure the successful delivery of the Operational Resilience programme.

Job Responsibility:

Support the BSO and CO Lead to refresh the IBS and CO artefacts on annual cycle or by trigger events
Collaborate with key stakeholders to ensure the IBS artefacts are up-to-date
Monitor and track the remediation plan of Business Vulnerabilities and Technology Vulnerabilities
Assist in coordinating Scenario Testing with BCIM team and key stakeholders
Support BSOs and CO Leads in completing their Quarterly Self-assessment and Annual Self-assessment
Ensure all IBS artefacts adhere to global Operating Instructions and procedures
Prepare meeting materials for the BSO Governance Meeting
Address and follow up on queries and challenges from the Second Line of Defence and Third Line of Defence
Contribute to the global landscape of Operational Resilience programme activities

Requirements:

University graduate
Possess working experience from a banking/financial institution, familiar with HSBC products and business services
Experienced in liaising with internal/external business partners
Good command of written and spoken English as well as Cantonese
Basic knowledge in Non-Financial Risk (NFR)
Ability to work agile and experience in project management with good deliverables
Experience in IT incident management / Third Party management / Business Continuity Management is a plus

Nice to have:

Experience in IT incident management
Experience in Third Party management
Experience in Business Continuity Management

What we offer:

Continuous professional development
Flexible working opportunities
Inclusive and diverse work environment

Additional Information:

Job Posted:
April 30, 2025

Expiration:
May 16, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Assistant Manager, Operational Resilience