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The University Of Denver · Customer Service

Assistant Manager Of Ticket Operations

United States, Denver 57784.00 - 58000.00 USD / Year · Job Posted May 29, 2026

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Job Description

The Assistant Manager of Ticket Operations is responsible for assisting the Manager of Ticket Operations with the day-to-day operations of the Ritchie Center Box Office. Responsibilities include, but are not limited to, providing the highest level of customer service to all internal and external customers, assisting with the management of opening and closing procedures of the Box Office, management of game night events and select on sale dates, processing daily deposits, training part-time employees and processing ticket requests.

Job Responsibility

Assist in directing Ritchie Center Box Office daily operations
Prepare various internal and external financial reports
Assist with the management of all accounting functions within the division, including budget transfers, payroll deductions, refund checks, etc.
Process and fulfill internal donation requests
Manage part-time employees, primarily students
Assist with managing ticketing for all external events
Assist with the management of any taxation considerations for employees of the Division from comp ticket requests
Assist Aspire with annual season ticket campaign
Establish customer service standards for internal and external customers
Hire and train part-time staff to fulfill the operational needs of the Box Office

Requirements

Bachelor's degree
Minimum one- or two-years experience in ticket sales

Nice to have

Master's degree
Paciolan experience

What we offer

medical
dental
retirement
paid time off
tuition benefit
ECO pass

The University Of Denver - All Job Offers

57784.00 - 58000.00 USD / Year · Denver

Assistant Manager Of Ticket Operations

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