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Assistant Manager of Local Dispatch

United States, El Paso 55000.00 - 65000.00 USD / Year · Job Posted March 22, 2026
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Job Description

The Assistant Manager of Local Dispatch supports the daily management of dispatch functions, ensuring efficient routing, scheduling, and communication between drivers, customers, and internal teams. This role is responsible for supervising dispatch staff, maintaining service levels, and driving operational efficiency while ensuring compliance with company policies and transportation regulations.

Job Responsibility

  • Supervise, coach, and develop a team of dispatchers to ensure high performance and accountability
  • Assist in training new dispatch staff
  • Maintain strong relationships with key accounts
  • Troubleshoot operational issues within new software platforms
  • Ensure accurate data entry and reporting
  • Support rollout and training of systems (TMS, ELD, routing tools)
  • Monitor workload distribution and adjust staffing as needed to meet demand
  • Ensure on-time pickups/deliveries and maximize equipment utilization
  • Conduct performance evaluations and provide ongoing feedback
  • Oversee daily dispatch activities including route planning, load assignments, and fleet schedule optimization
  • Support dispatchers in high-volume or complex situations
  • Ensure adherence to DOT regulations, company policies, and safety standards
  • Assist in incident investigations and implement corrective actions as needed
  • Maintain accurate dispatch records, logs, and system data

Requirements

  • High school diploma or GED required
  • Associate’s or Bachelor’s degree preferred
  • 3–5 years of warehouse, distribution, or logistics experience
  • 1–3 years of supervisory or team lead experience
  • Experience in Mcleod
  • Local Cartage & Intermodal experience
  • Proficiency in Microsoft Excel and reporting tools
  • Ability to work in a fast-paced, high-pressure environment
  • Strong communication and interpersonal skills
  • Knowledge of transportation regulations and compliance requirements

What we offer

401(k)

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