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Assistant Manager - Maison Madison

United States, New York 80531.73 - 92036.27 USD / Year · Job Posted January 13, 2026
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Job Description

The Assistant Manager is responsible for partnering with the Managing Director and Floor Director to successfully run all aspects of the business including building sales, identifying opportunities, and client development via CRM and service initiatives, coaching and counseling of staff.

Job Responsibility

  • Daily supervision of staff (coaching, training and assisting in achieving sales objectives)
  • Demonstrates an active management presence on the sales floor modeling exceptional service
  • Identifying sales opportunities by weekly review of business by métier, tracking delivery and special orders
  • Contributing to and/or conducting monthly touch-base meetings and annual performance evaluations
  • Communicates CRM standards, follows up daily for associate compliance
  • Ensures policy and procedure is clearly communicated to team
  • Monitor E-time and scheduling needs for the staff
  • Organizes seasonal trainings including key métier points
  • Assists in maintaining database of candidates for store and in recruiting and interviewing
  • Making critical client decisions and runs business during Managing Director/Floor Director’s visits to Podium
  • Supervises Sales Staff
  • Responsible for achieving the sales goal for the year for their specific location
  • Responsible for maintain stock levels in all métiers of responsibility, MOS, and sell thru
  • Responsible for making decisions that relate to the staff, the client and the running of the store

Requirements

  • 4+ years of retail management experience
  • prior experience in a luxury environment preferred
  • Must possess basic office skills including proficiency in Excel, Word, Cegid and E-time
  • Ability to learn merchandise, POS and payroll systems
  • effectively troubleshoot
  • Ability to interpret sales data and translate into effective business recommendations
  • Clear written and verbal communication skills
  • Ability to lift between 0-25 lbs. without assistance
  • Flexible in work availability as business needs dictate

Nice to have

prior experience in a luxury environment preferred

What we offer

  • Commission and bonus incentives based on sales performance
  • Medical, Dental, Vision, Life Insurance and Disability
  • Paid time off (annual vacation of 15 days, 11 company holidays, 3 floating holidays, 2 wellbeing days, and sick & safe time)
  • Paid Parental leave and transition time
  • 401(k) and Roth Retirement plan with company matching and profit sharing
  • Various voluntary benefits such as flexible spending accounts, fitness reimbursement, voluntary life insurance
  • Product discount and EAP resources
  • Access to Calm App, Health Advocate, Family Building Support and more

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