Assistant Manager, Maison Madison Flagship

• Daily supervision of staff (coaching, training and assisting in achieving sales objectives)
• Demonstrates an active management presence on the sales floor modeling exceptional service
• Identifying sales opportunities by weekly review of business by métier, tracking delivery and special orders
• Contributing to and/or conducting monthly touch-base meetings and annual performance evaluations
• Communicates CRM standards, follows up daily for associate compliance
• Ensures policy and procedure is clearly communicated to team
• Monitor E-time and scheduling needs for the staff
• Organizes seasonal trainings
• Assists in maintaining database of candidates for store and in recruiting and interviewing to fill open positions
• Making critical client decisions and runs business during Managing Director/Floor Director’s visits to Podium
• Supervises Sales Staff
• Responsible for achieving the sales goal for the year for their specific location
• Responsible for maintain stock levels in all métiers of responsibility, MOS, and sell thru according to HOP standards
• Responsible for making decisions that relate to the staff, the client and the running of the store

• 4+ years of retail management experience
• prior experience in a luxury environment preferred
• Must possess basic office skills including proficiency in Excel, Word, Cegid and E-time
• Ability to learn merchandise, POS and payroll systems
• effectively troubleshoot
• Ability to interpret sales data and translate into effective business recommendations
• Clear written and verbal communication skills
• Ability to lift between 0-25 lbs. without assistance
• Flexible in work availability as business needs dictate

prior experience in a luxury environment