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Assists in the management of the daily functions of the department to ensure protection of property assets, employees, guests and property. Maintains logs, certifications and documents required by law and Standard Operating Procedures. Assists in the training of staff in established emergency procedures and implements accident and fire prevention procedures. Position focuses on ensuring guest and employee satisfaction while achieving the operating budget.
Job Responsibility
Assists in the management of daily functions of the department to ensure protection of property assets, employees, guests and property
Maintains logs, certifications and documents required by law and Standard Operating Procedures
Assists in training staff in emergency procedures and implements accident and fire prevention procedures
Ensures guest and employee satisfaction while achieving operating budget
Assists the Director of Engineering in administering fire prevention programs and emergency preparedness
Assists in conducting hazard and risk assessments including quarterly OSHA/SAFETY audits, incident tracking, hazard abatement
Assists in developing detailed shut down procedures
Complies with applicable federal, state and local law and safety regulations
Follows proper key control guidelines
Develops monthly checklist for CCTV equipment, alarmed doors, duress alarms
Incorporates patrols including inspection of recording system
Follows Duty of Care process for protection of guests and employees
Implements action plans to monitor and control risk
Oversees loss prevention operations including patrol, emergency response, investigations, shipping/receiving, electronic key system, manager on duties
Oversees Accident Prevention Committee
Oversees first aid program
Oversees claims process and protects company assets by monitoring General Liability and Worker's Compensation cases
Meets quality standards and customer expectations
Identifies educational needs and develops training programs
Inspects and critiques loss prevention department performance
Provides services above and beyond for customer satisfaction
Analyzes information and evaluates results to solve problems
Develops liaison with local law enforcement and emergency services
Informs/updates executives, peers, subordinates in a timely manner
Provides information to supervisors and co-workers by telephone, written form, email, or in person.
Requirements
High school diploma or GED
3 years experience in the security/loss prevention or related professional area. OR 2-year degree from an accredited university in Criminal Justice or related major
1 year experience in the security/loss prevention or related professional area.