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Responsible for hotel laundry daily operations and services. Position directs and works with employees to wash, dry and iron linen for both guest rooms and Food and Beverage/Culinary Department within existing time constraints. Maintains a safe and clean work environment. Position strives to ensure guest and employee satisfaction while maximizing the department financial performance.
Job Responsibility:
Managing day-to-day operations, ensuring quality and standards
Supervising and managing employees
Communicating and ensuring safety procedures
Comprehending budgets and financial management
Ensuring consistent workflow
Supervising daily Laundry shift operations
Ordering and managing necessary supplies
Managing department's controllable expenses
Working with Engineering on equipment maintenance
Operating department equipment and reporting malfunctions
Developing back-up plans
Evaluating and implementing new techniques
Ensuring employee productivity
Providing exceptional customer service
Managing human resources activities including recruiting, scheduling, feedback, and performance appraisal
Ensuring fair policy administration
Requirements:
High school diploma or GED
2 years experience in the laundry, housekeeping, or related professional area