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Responsible for hotel laundry daily operations and services. Position directs and works with employees to wash, dry and iron linen for both guest rooms and Food and Beverage/Culinary Department within existing time constraints. Maintains a safe and clean work environment. Position strives to ensure guest and employee satisfaction while maximizing the department financial performance.
Job Responsibility:
Managing day-to-day operations, ensuring quality and standards
Supervising and managing employees
Communicating safety procedures
Comprehending budgets and operating statements
Ensuring consistent workflow
Supervising daily Laundry shift operations
Ordering and managing necessary supplies
Managing department’s controllable expenses
Working with Engineering department on equipment maintenance
Operating department equipment
Developing back-up plans
Evaluating new techniques, supplies and equipment
Ensuring productivity of employees
Encouraging trust and cooperation
Providing exceptional customer service
Managing human resources activities
Recruiting, interviewing, selecting, hiring, and promoting employees
Supervising staffing levels
Scheduling employees
Soliciting employee feedback
Managing progressive discipline and performance appraisal
Requirements:
High school diploma or GED
2 years experience in the laundry, housekeeping, or related professional area