CrawlJobs Logo

Assistant Manager-International Voice Operations

vodafone.com Logo

Vodafone

Location Icon

Location:
India , Pune

Category Icon
Category:
IT - Administration

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

We are seeking an individual with strong VOIP expertise to support Vodafone’s International Voice Service (IVC), a critical global platform serving over 500 million customers across 26 countries. The role ensures high service stability, proactive incident response, and efficient coordination across technical teams within a 24x7 NOC environment. The individual will focus on monitoring, triage and incident lifecycle management for VOIP networks, while contributing to enhanced operational efficiency through automation

Job Responsibility:

  • Monitor hardware and software systems to ensure consistent platform stability
  • Manage proactive and reactive incidents within agreed SLAs to maintain an excellent customer experience
  • Perform first-level analysis using inputs from performance monitoring systems and customer feedback to propose effective solutions
  • Provide insights on carrier performance to both commercial and technical teams
  • Identify and drive automation opportunities across operational workflows to reduce manual effort and enhance service efficiency

Requirements:

  • 3–5 years of experience in VOIP technologies with hands-on expertise in troubleshooting
  • Strong collaboration and interpersonal skills with an openness to learning new technologies and processes
  • Analytical mindset with the ability to assess issues methodically
  • Proficient English communication skills, both verbal and written
  • Engineering graduate with in-depth understanding of SIP, SS7 (ISUP/MAP), TCP/UDP and GSM
  • Skilled in troubleshooting FAX, DTMF, CLI, VoIP CODECs, International Toll-Free Services and Universal Freephone Services
  • Hands-on experience with Session Border Controllers (preferably Oracle SBCs), voice switches and central routing engines
  • Knowledge of voice metrics such as ASR, ACD, LCR and MOS
  • Demonstrated capability in handling complex VOIP customer incidents
What we offer:
  • Opportunity to work on a mission-critical global platform supporting diverse markets
  • Exposure to cutting-edge VOIP, routing and interconnect technologies
  • Collaborative and inclusive environment that encourages continuous learning
  • Ability to influence operational improvements through automation initiatives

Additional Information:

Job Posted:
March 21, 2026

Icon
Vodafone - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Assistant Manager-International Voice Operations

New

Stockperson

Stock associates are responsible for all aspects of the receiving area process.
Location
Location
United States , Brooklyn
Salary
Salary:
17.00 - 19.00 USD / Hour
walgreens.com Logo
Walgreens
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Utilize merchandise moving equipment such as hand trucks or pallet jacks
  • Assist with unloading, handling and moving freight
  • Unpack and examine incoming shipments and record overages, shortages and damaged items
  • Compare information on purchase orders and/or shipping notices to goods received to verify accuracy of order
  • Attach or change price tags on merchandise
  • Prepare merchandise for the sales floor
  • Deliver processed merchandise to the floor
  • Write, type or enter information into computer to maintain inventory, purchasing, shipping or other records
  • Respond to inquires regarding entered data
  • Ensure accuracy of documentation of outgoing shipments (i.e. transfer and manifest), and prepare shipments for pickup by weighing and affixing appropriate labels and fill out appropriate paperwork and logs
Job Responsibility
Job Responsibility
  • Processing incoming and outgoing freight
  • Compiling and maintaining records pertaining to orders, receiving, supplies and equipment
  • Parttime
Read More
Arrow Right
New

Business Operations Lead

The purpose of Industry Solutions Delivery (ISD) is to accelerate Microsoft comm...
Location
Location
United States , Multiple Locations
Salary
Salary:
116900.00 - 203600.00 USD / Year
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's Degree in relevant field (e.g., Liberal Arts, Business Administration, Management, Computer Science) AND 6+ years experience in financial management, business planning, operations management, strategy, project management, human resources, or business-related roles
  • OR equivalent experience.
Job Responsibility
Job Responsibility
  • Support the ISD CVP, Chief of Staff, and Executive Office by aligning and executing strategic planning processes
  • Own intake and triage of requests for the ISD CVP
  • Lead the Business Operations activities within the ISD Executive Office team
  • Help drive accountability for the team and organization in executing core business activities
  • Leverage knowledge of the leader's goals and approach to ensure team activities are aligned
  • Engage in well-defined projects/programs
  • Monitor team health and support the leader in responding to team culture issues.
  • Fulltime
Read More
Arrow Right
New

Over, Short and Damaged specialist

Are you a meticulous logistics professional with a keen sense of problem solving...
Location
Location
Canada , Moncton
Salary
Salary:
20.00 CAD / Hour
https://www.randstad.com Logo
Randstad
Expiration Date
May 12, 2026
Flip Icon
Requirements
Requirements
  • Strong organizational skills for managing files and follow-ups
  • Strong problem-solving skills to identify root causes and propose solutions
  • Excellent communication skills to interact with customers and internal teams
  • Proficiency in using logistics systems, including AS400 and Truckmate
  • Proficiency in Microsoft Office
  • Ability to perform freight inspections and analyze shipping documents
  • Documentation and record-keeping skills
  • Focus on following established procedures and compliance
Job Responsibility
Job Responsibility
  • Investigate and resolve OS&D issues by identifying the cause of incidents and implementing corrective actions
  • Review shipping documents, inspect freight and contact relevant parties to gather information
  • Meticulously track and record all OS&D incidents, ensuring accurate documentation for future reference and claims processing
  • Communicate with customers to inform them of the status of their shipments and guide them in filing claims
  • Collaborate closely with various teams to resolve issues and improve operational efficiency
  • Contribute to the development and implementation of preventive measures to minimize future occurrences of OS&D
  • Adhere to established freight flow and OS&D procedures to ensure compliance and maintain quality standards
  • Escalate unresolved issues or non-compliance matters to management
What we offer
What we offer
  • Weekly pay
  • The opportunity to play a key role in improving operational efficiency and customer satisfaction
  • A collaborative work environment where you will work with multiple teams
  • The opportunity to use and develop your expertise on critical logistics systems (AS400, Truckmate)
  • The opportunity to adhere to and enforce established procedures within a quality framework
  • Fulltime
Read More
Arrow Right
New

Traffic Marshal

Due to continuous growth, we have an exciting opportunity for you to join us as ...
Location
Location
United Kingdom , Somerset
Salary
Salary:
15.72 - 18.63 GBP / Hour
wilsonjames.co.uk Logo
Wilson James
Expiration Date
March 30, 2026
Flip Icon
Requirements
Requirements
  • CITB Operative H&S test (must be completed before the start date)
  • Good IT skills
  • CPCS Traffic Marshal qualification (or willing to work towards)
  • Must be able to provide a 3-year work/unemployment/education history and required vetting process in line with HPC protocols
  • Must be able to obtain the HPC pass
Job Responsibility
Job Responsibility
  • Assist with vehicle manoeuvring in designated construction material delivery areas
  • Utilise electronic systems to ensure correct bookings are in place to allow access to construction delivery routes
  • Act as traffic marshal for deliveries
  • Utilise the bell-to-bell recording system for each shift as directed by your line manager
  • Ensure that you wear the correct PPE and your HPC ID pass is always on display while at work
  • Use Fulcrum (digital scheduling tool) to ensure the correct booking slots are complied with and work with all stakeholders that need access to delivery areas
  • Any additional reasonable duties requested by your supervisor
What we offer
What we offer
  • 23 days annual leave + Bank Holidays (pro-rata)
  • Life assurance scheme
  • Pension Scheme 5% employer contribution
  • Access to online GP
  • Access to an industry leading Employee Benefits Platform offering lifestyle savings and discounts on most high street retailers, a Reward and Recognition programme
  • The opportunity to develop your career with access to training and development programmes
  • Employee Assistance Programme that provides a health and wellbeing support service
  • Employee Referral Scheme
  • Fulltime
!
Read More
Arrow Right
New

Pricing Specialist

The Pricing Specialist is an analytical and strategic thinker able to assess mul...
Location
Location
United States , St Louis
Salary
Salary:
Not provided
sensient.com Logo
Sensient Technologies Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree is required in Business, Marketing, or a related field
  • Minimum of 3 years of relevant work experience
  • Comfort in decision making and strong oral and written communication skills necessary
  • Proficiency in Microsoft Office (Specifically Excel)
  • Must be an analytical and strategic thought leader
Job Responsibility
Job Responsibility
  • Price quotes – provide the sales team with timely price quotes on new project opportunities that enable the business unit to win new business and grow revenues
  • Annual pricing reviews – coordinates and administers scheduled price increases, participates in pricing discussions, and ensure implementations for all customers
  • Pricing Strategy – In conjunction with the Product Manager, Marketing Director, Sales Director, and General Manager, create pricing strategy for different customer segments
  • Data Management – manage pricing data in JDE, including open orders, pricing holds, and new account forms
  • Analysis- Work with the sales team to understand their projects, customer markets, and competitive landscape
What we offer
What we offer
  • An excellent salary, benefit offering, and development opportunities
  • A thorough and effective training experience during onboarding and beyond
  • Fulltime
Read More
Arrow Right
New

Engineer Surveyor

As a Machinery Engineer Surveyor for British Engineering Services Group, you wil...
Location
Location
United Kingdom , Greater London
Salary
Salary:
42500.00 GBP / Year
besgroup.com Logo
BES Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Engineering qualification at Level 4 and a strong level of practical experience
  • Hands on experience working with various types of machinery such as forklift trucks, Mobile Elevated Working Platforms, cranes and passenger lifts
  • The ability to communicate complex and technical problems with ease
  • A good level of IT and literacy skills in order to complete detailed customer reports via tablets and mobile phones
Job Responsibility
Job Responsibility
  • Carry out rigorous inspections to identify defects and help prevent potential, avoidable incidents
  • Complete detailed reports
  • Ensure all customers are compliant with vital regulations that help govern their industry (including LOLER and PUWER for Machinery)
  • Always provide the exceptional level of customer service expected from our team, whilst representing our brilliant company professionally
What we offer
What we offer
  • £5,500 annual car cash allowance
  • Paid travel time during your working day
  • Up to 10% pension contribution
  • 2 x life cover
  • Enhanced maternity / adoption leave
  • Annual salary review
  • 25 days annual leave plus 8 bank holidays
  • An additional day’s holiday for your birthday every year
  • Access to our buy and sell holiday scheme
  • Opportunity for flexible working
  • Fulltime
Read More
Arrow Right
New

Bookkeeper

Are you a talented Bookkeeper ready for a new challenge? Our client seeking a sk...
Location
Location
Canada , Grimsby
Salary
Salary:
50000.00 - 60000.00 CAD / Year
https://www.randstad.com Logo
Randstad
Expiration Date
May 18, 2026
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in accounting, Finance, or a related field preferred
  • Minimum of 2-5 years of bookkeeping experience
  • Proficiency in accounting software (e.g., QuickBooks)
  • Advanced knowledge of MS Excel and accounting principles
  • Excellent attention to detail and organizational skills
  • Ability to handle confidential information securely
  • Strong communication and interpersonal skills
Job Responsibility
Job Responsibility
  • Maintain accurate and up-to-date financial records
  • Process payroll and related benefits accurately and on time
  • Reconcile bank statements and ensure all discrepancies are addressed promptly
  • Prepare monthly, quarterly, and annual financial statements
  • Ensure compliance with financial regulations and standards
  • Manage accounts payable and receivable
  • Assist with tax computations and return
  • Provide support in financial audits
What we offer
What we offer
  • Remote work and only working onsite once a month for team meetings
  • Competitive Salary
  • Benefits
  • Opportunity to work with the leadership team
  • Fulltime
Read More
Arrow Right
New

Cashier Hostess Host - Gold Clubhouse

This fantastic dining location allows our guests to dine inside the clubhouse or...
Location
Location
United States , Williamsburg
Salary
Salary:
19.92 USD / Hour
dtresortorlando.com Logo
DoubleTree by Hilton Orlando at SeaWorld
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Applicants must be at least 18 years of age according to Virginia Code § 4.1-307
  • Must be available to work all shifts including days, nights, weekends, and holidays
  • High school diploma or G.E.D.
  • Very good math and oral communication skills
  • Ability to (1) accurately handle large sums of money under pressure
  • (2) interact well with guests and co-workers
  • (3) maintain standards listed below
Job Responsibility
Job Responsibility
  • Welcomes guests with hospitality and courtesy by meeting, greeting and seating them as they arrive for meals
  • Maintains a waiting list
  • Operates register to handle cash and charge transactions for restaurant facilities
  • Provides consistent quality accounting for all guest checks
  • Assists in stocking and maintaining retail space in restaurant
  • Balances work at the end of shift
  • Performs other duties as required to exceed guests' expectations
  • Helps expedite smooth, efficient and timely turnover of dining room tables
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy