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The mission of the Assistant Manager Inbound Operations is to ensure the smooth operations within SCM Department in all aspects of related functions, and to enhance the processes to achieve the business service requirement.
Job Responsibility:
Coordinate daily inbound deliveries with internal teams and external vendors, ensuring timely and accurate shipment tracking and system updates
Provide inbound forecasts and business updates to logistics service providers and internal relevant team, while addressing delivery issues such as delays or damages with corrective actions
Manage inbound performance metrics including lead times, accuracy, and cost, and collaborate with procurement, finance, and logistics partners on rate quotations and billing
Support continuous improvement by reviewing factory networks and delivery terms, generating operational guidelines, and implementing solutions for special business requirements
Ensure timely and accurate verification of inbound billing, duty payments, and cost analysis reporting to support financial and operational needs
Oversee the claim resolution process to ensure issues are addressed promptly and successfully
Apply knowledge of company and departmental policies to resolve operational issues and ensure accurate tracking and timely recording of freight information
Produce reports and business updates efficiently while operating across key systems such as Power BI, AFS, HUB Light, TCM, Ariba, and Infor Nexus
Support inbound-related projects through follow-up coordination and user acceptance testing for system enhancements
Requirements:
Bachelor’s degree, preferably with a supply chain management, logistics or related background
4+ years’ experience in inbound logistics from FMCG or retail industries
Strong understanding of Inbound Logistics
Experience in Logistics process optimization and project management is a plus
Hands on experience of SAP MM flow knowledge in Supply Chain function
Strong analytical and presentation skills with proficiency in Excel/PowerPoint/BI tools
Excellent written and oral communication skills in English
Ability to multitask and thrive in a fast-paced environment
Excellent communication and problem-solving abilities
Self-motivated and able to work independently
Integrity
Team work
Detail-oriented
Stress proof
Nice to have:
Experience in Logistics process optimization and project management is a plus