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Marriott Bonvoy Logo Marriott Bonvoy · Human Resources

Assistant Manager - Human Resources & Training

India, Dehradun Employment contract · Job Posted June 03, 2026
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Job Description

Le Meridien Dehradun Resort & Spa is hiring an Assistant Manager - Human Resources & Training to assist with identifying and addressing employee and organizational development needs, ensuring effective training is in place to enable achievement of desired business results. The role involves conducting needs assessments, designing and developing training programs, facilitating delivery of both custom and corporate training programs, and measuring effectiveness of training. At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International.

Job Responsibility

  • Assists with identifying and addressing employee and organizational development needs
  • ensures effective training is in place to enable achievement of desired business results
  • conducts needs assessments
  • designs and develops training programs
  • facilitates delivery of custom and corporate training programs
  • measures effectiveness of training to ensure return on investment
  • assists with administering employee training programs
  • promotes and informs employees about all training programs
  • displays leadership in guest hospitality
  • exemplifies excellent customer service
  • creates a positive atmosphere for guest relations
  • helps employees identify specific behaviors contributing to service excellence
  • ensures employees receive ongoing training to understand guest expectations
  • uses effective training methods to ensure employee understanding of guest satisfaction
  • meets with training cadre on a regular basis to support training efforts
  • observes service behaviors of employees and provides feedback to individuals and/or managers
  • assists with evaluating training programs effectiveness
  • monitors enrollment and attendance at training classes
  • meets regularly with participants to assess progress and address concerns
  • partners with operational leaders to assess employee demonstration of effective technical and leadership skills
  • reviews comment cards, guest satisfaction results and other data to identify areas of improvement
  • measures transfer of learning from training courses to the operation
  • ensures adult learning principles are incorporated into training programs
  • assists with developing training program plans and budgets
  • identifies performance gaps and works with managers to develop and implement appropriate training
  • assists with making necessary adjustments to training methodology and/or re-trains as appropriate
  • aligns current training and development programs to effectively impact key business indicators
  • assists with establishing guidelines so employees understand expectations and parameters
  • develops specific training to improve service performance
  • drives brand values and philosophy in all training and development activities
  • incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement
  • assists with managing training budgets
  • assists with development of the Training budget as required
  • assists with managing budget in alignment with Human Resources and property financial goals
  • assists with managing department controllable expenses to achieve or exceed budgeted goals
  • utilizes P-card if appropriate to control and monitor departmental expenditures.

Requirements

  • 2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • 1 year experience in the human resources or related professional area
  • certified trainer
  • OR 4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • certified trainer
  • no work experience required.
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