Assistant Manager Housekeeping, Marriott Bonvoy

Assistant Manager Housekeeping

Marriott Bonvoy

Location:
India, Chennai

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Entry-level management position focusing on day-to-day activities in housekeeping and related areas. Responsible for maintaining operating budgets, ensuring customer satisfaction, and managing staff in the housekeeping department.

Job Responsibility:

Ensures knowledge and understanding of OSHA regulations are up to date
Oversees all lost and found procedures
Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments
Inventories stock to ensure adequate supplies
Ensures guest room status is communicated to the Front Desk in a timely and efficient manner
Works effectively with the Engineering department on guest room maintenance needs
Understands and complies with loss prevention policies and procedures
Ensures all employees have proper supplies, equipment and uniforms
Assists in supervising an effective inspection program for all guestrooms and public space
Manages linen inventory and guest supplies and assists in the ordering of supplies as necessary
Supervises housekeeping and all related areas in the absence of the Director of Services or Housekeeping Manager
Observes service behaviors of employees and provides feedback to individuals
continuously strives to improve service performance
Handles guest problems and complaints seeking assistance from supervisor as necessary
Assists in the review of comment cards and guest satisfaction results with employees
Sets a positive example for guest relations.

Requirements:

High school diploma or GED
1 year experience in the housekeeping or related professional area
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
no work experience required.

What we offer:

Equal opportunity employer
Welcoming and supportive environment
Access to global opportunities
Non-discrimination on any protected basis, including disability or veteran status.

Additional Information:

Job Posted:
May 23, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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