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Assistant Manager - Housekeeping

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
Fiji

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

At the heart of local communities, Sheraton brings people together—both our guests and our associates. Discover a community-focused work environment where people care about each other and feel a sense of belonging. We invite you to join the Sheraton community as an Assistant Manager – Housekeeping because together, we are better. Start your career at Sheraton, where you don't just work - you belong.

Job Responsibility:

  • Support the Assistant Executive Housekeeper by overseeing daily housekeeping operations across rooms, public areas, and back-of-house spaces
  • Be a connector within the team, fostering a collaborative, positive, community-focused work environment
  • Ensure cleanliness and presentation standards are maintained in line with Sheraton brand expectations and guest satisfaction goals
  • Assist in planning, coordinating, and supervising the work of room attendants, public area attendants, and laundry teams
  • Monitor operational performance, labour costs, and productivity to support departmental financial objectives
  • Respond promptly and professionally to guest needs, feedback, and complaints to enhance the overall guest experience
  • Conduct regular inspections of guest rooms and public areas to ensure exceptional quality and service delivery
  • Manage inventory of linen, amenities, chemicals, and equipment, ensuring stock levels support operational demands
  • Lead by example, creating a supportive environment that encourages growth, teamwork, and high engagement among associates
  • Ensure compliance with hotel policies, safety procedures, hygiene standards, and brand guidelines
  • Support training and ongoing development of housekeeping associates to build a strong, service-oriented team
  • Assist with rostering, staffing levels, and daily task assignments to ensure efficient departmental operations
  • Build strong relationships across departments such as Front Office and Engineering to streamline guest service and operational flow
  • Support team-building activities that reinforce our culture of “together we are better”

Requirements:

  • Certificate or Diploma in Hospitality Management or a related field (preferred)
  • Minimum 2–3 years of housekeeping experience, with at least 1 year in a supervisory or team leader role
  • Previous experience in housekeeping leadership or a similar supervisory role
  • Experience with housekeeping systems or property management systems (e.g., OPERA) preferred
  • Strong eye for detail and passion for maintaining exceptional cleanliness and presentation
  • Motivated, energetic, and able to thrive in a fast-paced environment
  • A natural leader with a warm, positive, people-focused approach
  • Solutions-driven with a proactive and “can-do” attitude
What we offer:
  • Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends
  • Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group
  • Genuine care for associates’ physical, emotional and financial wellbeing through our Employee Assistance Program
  • Duty Meals
  • Associate Transportation
  • Comprehensive Medical Insurance - Single Bronze Cover and Life Insurance cover
  • Prorated accrued sick leave that is unused will be paid out at the end of the engagement
  • Entitled to DOIL if working over 6 hours on a rostered day off or public holidays
  • Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness

Additional Information:

Job Posted:
February 20, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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