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Assistant Manager - Guest Relations

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Marriott Bonvoy

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Location:
India , Pune

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Entry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing financial and administrative responsibilities.

Job Responsibility:

  • Leading and assisting with the successful completion of daily shift requirements
  • Strives to ensure guest and employee satisfaction and achieve the operating budget
  • Assists in completing financial and administrative responsibilities
  • Supporting Management of Front Desk Team
  • Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals
  • Ensuring Exceptional Customer Service
  • Managing Projects and Policies
  • Supporting Handling of Human Resource Activities
  • Additional Responsibilities as described

Requirements:

  • High school diploma or GED
  • 2 years experience in the guest services, front desk, or related professional area
  • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • no work experience required

Additional Information:

Job Posted:
April 24, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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