Assistant Manager, Fraud Operations Investigations, HSBC

Assistant Manager, Fraud Operations Investigations

HSBC

Location:
Hong Kong, Kowloon City

Category:
Banking

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Assistant Manager role in Fraud Operations Investigations for HSBC's Wealth and Personal Banking Hong Kong division, focusing on investigating fraud cases, identifying control weaknesses, and working with stakeholders to mitigate fraud risks.

Job Responsibility:

Investigate fraud cases and compile investigation reports to provide findings and identify potential control weaknesses
Review operational or control issues, determine and present the optimal options for resolution
Communicate information on the most significant and sensitive investigations and related mitigating actions
Identify and escalate the most significant and sensitive investigations to ensure appropriate prioritization, resourcing, and investigative strategy
Operate within a systemic capability to refer investigative findings and recommendations to other parts of the firm
Personally provide the subject matter expertise necessary to inform the work of other parts of Fraud
Liaise with law enforcement agencies and conduct follow up actions in response to their requests

Requirements:

University degree in a relevant discipline, or a professional qualification
Solid experience in fraud operations/ fraud risks/ investigations or relevant disciplines
Strong communication skills to drive the team to meet increasing demand and objectives
Proven ability to work with senior stakeholders and business sponsors
Ability to think laterally and take a pragmatic approach, when necessary, to issue resolution
Ability to exercise sound judgment in decision making practices
Ability to cope with pressure and tight deadlines
Must possess effective presentation, reporting compiling, interpersonal, negotiation, communication and analytical skills

What we offer:

Continuous professional development
Flexible working
Opportunities to grow within an inclusive and diverse environment

Additional Information:

Job Posted:
September 20, 2025

Expiration:
October 12, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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