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Marriott Bonvoy Logo Marriott Bonvoy · Hospitality and Tourism

Assistant Manager - Food & Beverage

India, Bengaluru Employment contract · Job Posted November 25, 2025
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Job Description

Position responsible for assigned food and beverage/culinary operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals.

Job Responsibility

  • Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement, and a passion for providing service
  • Provides excellent customer service to all employees
  • Responds quickly and proactively to employee's concerns
  • Uses coaching skills throughout the property
  • Demonstrates self-confidence, energy, and enthusiasm
  • Motivates and encourages staff to solve guest and employee-related concerns
  • Provides exceptional customer service
  • Responds quickly and proactively to guest's concerns
  • Sets service expectations for all guests internally and externally
  • Takes ownership of a guest complaint/problem until it is resolved or addressed by the appropriate manager or employee
  • Follows up to ensure complaints have been addressed to the guest's satisfaction
  • Develops a relationship with all guests to build repeated clientele internally and externally
  • Complies with all corporate accounting procedures
  • Assists GM as needed with annual Quality audit.

Requirements

  • High school diploma or GED
  • 3 years experience in the food and beverage, culinary, or related professional area
  • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • 1 year experience in the food and beverage, culinary, or related professional area.

What we offer

  • Equal opportunity employer
  • Access to global team environment
  • Commitment to diversity and inclusion.
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