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Welcome to sunny Orlando! This is your opportunity to step into our Assistant Manager of Food & Beverage role where you will shape the heartbeat of our resort's dining experience. You'll lead by example, bringing passion, purpose, and personality to every guest interaction. From overseeing our pool bar to ensuring the highest quality products are served to our guests, every meal will tell a story that adds to the guests memorable experience at Villatel Orlando Resort. If you possess previous server or bartender experience coupled with F&B supervisory experience and your desire is to grow your career, this may be the perfect opportunity for you.
Job Responsibility:
Train, support, and supervise the FOH F&B team
Ensure that team members adhere to company service standards and operational procedures
Handle guest feedback and resolve service-related issues promptly and professionally
Support leadership with training initiatives and performance evaluations
Oversee daily floor operations, ensuring a seamless guest experience
Manage table assignments, staff rotations, and assist with scheduling to maintain efficiency
Collaborate with the BOH team, ensuring timely and accurate order delivery and service
Conduct regular stock counts, and if requested, submit purchase requests in order to maintain proper inventory levels
Oversee MRKT displays, ensuring products are properly stocked and merchandised
Collect end-of-day server and bar reports
Track and report inventory - to include waste and trends
Ensure all health, safety, and sanitation standards are met every day on all shifts
Ensure compliance with alcohol service statutes and internal operational policies
Requirements:
High School diploma or equivalent
Minimum of 3 years of experience in a full service restaurant
At least one year in a supervisory role
Strong knowledge of food & beverage operations, safety regulations, and inventory control
Ability to lift up to 25 lbs
Comfortable working in varied weather conditions including sun, humidity, and occasional rain
Ability to remain calm and positive and energetic in a demanding and fast-paced environment