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Position responsible for the execution of meetings and events and ensuring the implementation of the brand service strategy and brand initiatives. Ensures that meetings and events meet customer needs and focuses on growing event revenues.
Job Responsibility
Executes meetings and events
Ensures implementation of brand service strategy and brand initiatives
Ensures meetings and events meet customer needs
Focuses on growing event revenues
Researches and analyzes new products, pricing and services of competition
Reviews scheduled events and troubleshoot potential challenges/conflicts
Ensures the property is apprised of all groups that will impact property operations
Ensures meeting space and corresponding heart of the house areas are cleaned and maintained
Ensures furniture and equipment are maintained and inventory levels are kept in accordance to corporate guidelines
Leads the execution of brand service initiatives in event management areas
Develops an event management strategy aligned with business strategy
Conducts daily walk-through of banquet floor to ensure client satisfaction and quality standards
Encourages calculated risk-taking to generate incremental revenue and deliver excellent guest service
Develops working relationships with outside vendors and establishes prices and service agreements
Creates and achieves the annual banquet budget
Creates an atmosphere in event management operations areas that meets or exceeds guest expectations
Consults with customers to determine objectives and requirements for events such as meetings, conferences, and conventions
Requirements
High school diploma or GED
3 years experience in the event management, food and beverage, sales and marketing, or related professional area
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
1 year experience in the event management, food and beverage, sales and marketing, or related professional area