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The Assistant Manager of Digital Marketing will own the day-to-day execution of high-impact retention marketing across Email, SMS, and Direct Mail—partnering closely with Creative, CRM, Brand, and Merchandising to deliver campaigns that keep customers engaged and coming back. You’ll thrive in a fast-paced, highly visible role where detail, prioritization, and a test-and-learn mindset drive results.
Job Responsibility:
Execute the strategic retention plan to improve the customer journey and drive new, retained and reactivated clients
Own the end-to-end campaign workflow for Email, SMS and Direct Mail, including planning, creative briefing, build, QA and deployment
Maintain program calendars and ensure alignment to store sets, promotional launches and key business priorities
Review and proof content to ensure channel best practices, legal guidelines and business objectives are met
Monitor launches and performance, troubleshoot issues and optimize scheduling and execution details
Produce daily and weekly channel reporting and deliver actionable insights to leadership
Partner with agencies and cross-functional teams (e.g., CRM, Brand Marketing, Analytics, Merchandising, Loyalty/Credit, Creative and Project Management) to support segmentation, testing and new engagement strategies
Requirements:
Bachelor’s degree required (Marketing preferred)
1–2 years of digital marketing experience
Demonstrated experience managing projects end‑to‑end and partnering effectively with cross‑functional teams
Strong attention to detail with the ability to manage multiple priorities accurately in a fast‑paced environment
Clear, effective communicator with strong listening skills and the ability to collaborate, problem‑solve, and gain alignment
Analytical and results‑oriented, with the ability to translate insights into action and deliver against timelines and performance goals
Proactive, positive, and self‑motivated
brings initiative and ideas that contribute to business growth and organizational effectiveness
Nice to have:
experience with ESPs a plus
What we offer:
Merchandise discount at select KnitWell Group brands
Support for individual development plus opportunities for career mobility within our family of brands
A culture of giving back – local volunteer opportunities, annual donation and volunteer match to eligible nonprofit organizations, and philanthropic activities to support our communities