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Assistant Manager - Digital Marketing

United States, New York 50000.00 - 53000.00 USD / Year · Job Posted March 22, 2026
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Job Description

The Assistant Manager of Digital Marketing will own the day-to-day execution of high-impact retention marketing across Email, SMS, and Direct Mail—partnering closely with Creative, CRM, Brand, and Merchandising to deliver campaigns that keep customers engaged and coming back. You’ll thrive in a fast-paced, highly visible role where detail, prioritization, and a test-and-learn mindset drive results.

Job Responsibility

  • Execute the strategic retention plan to improve the customer journey and drive new, retained and reactivated clients
  • Own the end-to-end campaign workflow for Email, SMS and Direct Mail, including planning, creative briefing, build, QA and deployment
  • Maintain program calendars and ensure alignment to store sets, promotional launches and key business priorities
  • Review and proof content to ensure channel best practices, legal guidelines and business objectives are met
  • Monitor launches and performance, troubleshoot issues and optimize scheduling and execution details
  • Produce daily and weekly channel reporting and deliver actionable insights to leadership
  • Partner with agencies and cross-functional teams (e.g., CRM, Brand Marketing, Analytics, Merchandising, Loyalty/Credit, Creative and Project Management) to support segmentation, testing and new engagement strategies

Requirements

  • Bachelor’s degree required (Marketing preferred)
  • 1–2 years of digital marketing experience
  • Demonstrated experience managing projects end‑to‑end and partnering effectively with cross‑functional teams
  • Strong attention to detail with the ability to manage multiple priorities accurately in a fast‑paced environment
  • Clear, effective communicator with strong listening skills and the ability to collaborate, problem‑solve, and gain alignment
  • Analytical and results‑oriented, with the ability to translate insights into action and deliver against timelines and performance goals
  • Proactive, positive, and self‑motivated
  • brings initiative and ideas that contribute to business growth and organizational effectiveness

Nice to have

experience with ESPs a plus

What we offer

  • Merchandise discount at select KnitWell Group brands
  • Support for individual development plus opportunities for career mobility within our family of brands
  • A culture of giving back – local volunteer opportunities, annual donation and volunteer match to eligible nonprofit organizations, and philanthropic activities to support our communities
  • Medical, dental, vision insurance & 401(K)
  • Employee Assistance Program (EAP)
  • Time off – paid time off & holidays

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