Assistant Manager - Customer Operations Job at Unilever (Maharashtra)

Customer Operations Manager

The Customer Operations Manager will lead a 24/7 team of skilled executives, han...

Location

United Kingdom , Luton

Salary:

Not provided

TUI

Expiration Date

Until further notice

Requirements

Ability to cover 12-hour shifts on a rotational basis, including weekends and bank holidays
Capability to challenge senior-level decisions during crises or disruptions
Excellent grammatical skills for drafting letters, policies, and communications
Proven experience leading and developing diverse teams across a 24/7 rota pattern
High attention to detail and exceptional time management skills
Strong collaboration and networking skills, with the ability to manage escalated incidents confidently
Ability to handle pressure, multitask, and make informed decisions within tight deadlines.

Job Responsibility

Lead a 24/7 operations team of skilled executives, handling customer incidents and disruptions
Make escalated decisions outside normal policies to ensure customer-centric solutions
Collaborate with departments such as Airline, Cruise, and Retail to protect the TUI brand
Support day-to-day communication escalations and provide guidance for crisis responses
Work with the Customer Care Manager and Dynamic Duty Office Manager to address feedback and share best practices
Monitor communication effectiveness and ensure adherence to company guidelines
Foster continuous improvement and efficient working within the team
Assist the Senior Incident & Operations Manager with various tasks and projects.

What we offer

Attractive remuneration
discretionary bonus schemes
generous travel benefits
extensive health & well-being support
access to the TUI Learning Hub
opportunities to work on global projects and teams
local charity and sustainability initiatives.

Fulltime

Operations Assistant Manager

Operations Assistant Manager position at Sheraton Manila Bay, responsible for ca...

Location

Philippines , Manila

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 1 year of related work experience
At least 1 year of supervisory experience

Job Responsibility

Complete designated cashier and closing reports
Review shift logs/daily memo books and document pertinent information
Contact appropriate departments to resolve guest calls, requests, or problems
Process all guest check-ins by confirming reservations, verifying guest identity, requesting payment, assigning rooms, and issuing room keys
Sell rooms to guests without reservations
Ensure rates match market codes and document exceptions
Scan and charge checks from outlets to rooms
Assist management in training, evaluating, counseling, disciplining, motivating and coaching employees
Serve as role model and first point of contact for Guarantee of Fair Treatment/Open Door Policy
Report accidents, injuries, and unsafe work conditions

Fulltime

Assistant Event Operations Manager

Assistant Event Operations Manager role at JW Marriott Atlanta Buckhead involves...

Location

United States , Atlanta

Salary:

25.02 - 29.33 USD / Hour

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED or 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major with 2 years experience in food and beverage, culinary, guest services, front desk, housekeeping, or related professional area
Alternatively, 3 years experience in two of the areas of hospitality to include food and beverage, culinary, guest services, front desk, housekeeping or related professional area
Experience running a shift, scheduling, performance management, problem-solving, running day-to-day operations, hospitality skills

Job Responsibility

Communicates service needs to chefs and stewards throughout functions
Totals charges for group functions and prepares checks
Verifies banquet rooms, restaurants, and coffee breaks are ready for service
Inspects cleanliness and presentation of china, glass, and silver
Sets tables according to event type and standards
Maintains cleanliness of work areas
Orders supplies for the department
Manages inventories and assets
Leads shifts and provides consistent high-quality service
Conducts room function inspections

What we offer

Bonus eligibility
Equal opportunity employer
Opportunities for training, development, and recognition
Holistic well-being focus
Belonging to a global team and luxury environment

Fulltime

Assistant Operations Manager, Retail

As the Assistant Operations Manager, Retail, you will oversee the daily operatio...

Location

United States , Milford

Salary:

80000.00 - 90600.00 USD / Year

FCP Euro

Expiration Date

Until further notice

Requirements

4+ years experience in Customer Service or Operations, with a track record of developing a team and directing a small operation in the service of the customer
Experience (or strong interest) in the European automotive industry and enthusiast community
Strong leadership and interpersonal skills, with the ability to motivate and inspire a team
Customer-focused mindset with a commitment to delivering exceptional service
Proficiency in retail management software, Google Suite, Zendesk (or other CRMs) is a plus
Ability to provide data-driven recommendations for process improvement and operational efficiency
Ability to clearly articulate changes and improvements needed to policy, procedures, and enforcement
Ability to work flexible hours, including weekends and holidays, as needed

Job Responsibility

Creating an on-brand, magical experience for customers as they interact with the team face to face
Maintain a close partnership with the Fulfillment Center Operations team to ensure the efficient, effective picking and delivery of online pick-up orders
Ensure orders are picked/prepared/packed and made available for pickup customers within defined SLA’s
Monitor all pick-up orders to ensure customers pick up their product
Ensure that the store is clean, organized, presents well to customers and is open and staffed during advertised hours
In partnership with the Brand Marketing team, ensure that all fixtures and branding are displayed as designed and the store environment reflects the FCP Euro brand
Ensure all merchandise and products are displayed in an organized way and are replenished in a timely and appropriate manner
Surface opportunities to improve the retail store’s operations
partner with other departments to pursue/implement improvements
Monitor inventory to ensure shrinkage is minimized

What we offer

Company-subsidized Medical, Dental, and Vision insurance, including a zero-premium Medical plan for employees
Company HSA contribution
120 hours of PTO (Paid Time Off)
40 hours of Paid Sick Time
Company Holidays
401 (k) with Company deposit and match
Discounted prices on our catalog of European car parts

Fulltime

Assistant Operations Manager

We’re looking for an experienced catering professional, that has worked in hospi...

Location

United Kingdom , Woking

Salary:

32000.00 GBP / Year

14forty

Expiration Date

Until further notice

Requirements

Proven experience managing high-performing teams, driving results, engagement, and accountability across multiple sites or operational areas
Demonstrated success in operational management roles, overseeing day-to-day delivery, service standards, and process efficiency
Strong background in food service or related hospitality operations, applying industry best practices to optimize performance
IT and computer literate, utilising digital tools and systems to streamline operations and reporting

Job Responsibility

Provide leadership to ensure all aspects of food quality, service standards, and guest experience consistently align with Restaurant Associates’ values, client expectations, and operational performance benchmarks at RHS Garden Wisley
Ensure consistent, high-quality execution through structured communication, team alignment, and robust coaching and development programmes
Identify opportunities for enhancement, address root causes of underperformance, and implement sustainable improvements
Support Operations Manager on robust auditing processes, including guest feedback analysis and mystery diner assessments, to ensure full compliance and ongoing performance improvement
Embed a customer-centric culture that exceeds expectations, enhances satisfaction, and strengthens brand loyalty for both Restaurant Associates and RHS
Support and oversee the review and refinement of service workflows to improve efficiency, reduce friction, and maximise capacity while maintaining premium quality and service standards
Promote accountability, empowerment, and continuous learning through targeted training and development initiatives
Collaborate with your team to identify and deliver innovative food concepts, service models, and operational enhancements that elevate the guest experience and drive commercial growth at RHS Wisley

What we offer

20 days annual leave plus bank holidays
Free meals on duty
Free on-site parking
Exclusive travel discounts
Access to wellness, mindfulness, and fitness classes
Digital GP services for you and your family
Up to 44% off cinema tickets
Contributory pension scheme
Career Pathways and MyLearning development programmes

Fulltime

Assistant Event Operations Manager

Assists with supervising food and beverage/culinary daily operations. Responsibi...

Location

United States , Deer Valley

Salary:

26.92 - 28.85 USD / Hour

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
3 years experience in the food and beverage, culinary, or related professional area
OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major
1 year experience in the food and beverage, culinary, or related professional area

Job Responsibility

Assists in the ordering of F&B supplies, cleaning supplies and uniforms
Supervises daily F&B shift operation and ensures compliance with all F&B policies, standards and procedures
Supports and supervises an effective monthly self inspection program
Operates all department equipment as necessary and reports malfunction
Supervises staffing levels to ensure that guest service, operational needs, and financial objective are met
Encourages and builds mutual trust, respect, and cooperation among team members
Develops specific goals and plans to prioritize, organize, and accomplish your work
Celebrates and fosters decisions that result in successes as well as failures
Communicates areas that need attention to staff and follows up to ensure understanding
Coordinates cleaning program in all F&B areas (including General clean), identifying trends and making recommendation for improvements

What we offer

Bonus program
Comprehensive health care benefits
401(k) plan with up to 5% company match
Employee stock purchase plan at 15% discount
Accrued paid time off (including sick leave where applicable)
Life insurance
Group disability insurance
Travel discounts
Adoption assistance
Paid parental leave

Fulltime

Assistant Food and Beverage Operations Manager

Assists with supervising food and beverage/culinary daily operations. Responsibi...

Location

United States , The Vinoy Resort & Golf Club Autograph Collection

Salary:

25.00 - 26.92 USD / Hour

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
3 years experience in the food and beverage, culinary, or related professional area
OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major
1 year experience in the food and beverage, culinary, or related professional area

Job Responsibility

Assists in the ordering of F&B supplies, cleaning supplies and uniforms
Supervises daily F&B shift operation and ensures compliance with all F&B policies, standards and procedures
Supports and supervises an effective monthly self inspection program
Operates all department equipment as necessary and reports malfunction
Supervises staffing levels to ensure that guest service, operational needs, and financial objective are met
Encourages and builds mutual trust, respect, and cooperation among team members
Develops specific goals and plans to prioritize, organize, and accomplish your work
Celebrates and fosters decisions that result in successes as well as failures
Communicates areas that need attention to staff and follows up to ensure understanding
Coordinates cleaning program in all F&B areas (including General clean), identifying trends and making recommendation for improvements

What we offer

Bonus program
Comprehensive health care benefits
401(k) plan with up to 5% company match
Employee stock purchase plan at 15% discount
Accrued paid time off (including sick leave where applicable)
Life insurance
Group disability insurance
Travel discounts
Adoption assistance
Paid parental leave

Fulltime

Assistant Food and Beverage Operations Manager

Assists with supervising food and beverage/culinary daily operations. Responsibi...

Location

United States , Georgetown

Salary:

24.04 - 26.92 USD / Hour

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
3 years experience in the food and beverage, culinary, or related professional area
OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major
1 year experience in the food and beverage, culinary, or related professional area

Job Responsibility

Assists in the ordering of F&B supplies, cleaning supplies and uniforms
Supervises daily F&B shift operation and ensures compliance with all F&B policies, standards and procedures
Supports and supervises an effective monthly self inspection program
Operates all department equipment as necessary and reports malfunction
Supervises staffing levels to ensure that guest service, operational needs, and financial objective are met
Encourages and builds mutual trust, respect, and cooperation among team members
Develops specific goals and plans to prioritize, organize, and accomplish your work
Celebrates and fosters decisions that result in successes as well as failures
Communicates areas that need attention to staff and follows up to ensure understanding
Coordinates cleaning program in all F&B areas (including General clean), identifying trends and making recommendation for improvements

What we offer

Bonus program
Comprehensive health care benefits
401(k) plan with up to 5% company match
Employee stock purchase plan at 15% discount
Accrued paid time off (including sick leave where applicable)
Life insurance
Group disability insurance
Travel discounts
Adoption assistance
Paid parental leave

Fulltime

Assistant Manager - Customer Operations

Unilever

Location:
India , Maharashtra

Category:
-

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 18, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Assistant Manager - Customer Operations

Customer Operations Manager

Operations Assistant Manager

Assistant Event Operations Manager

Assistant Operations Manager, Retail

Assistant Operations Manager

Assistant Event Operations Manager

Assistant Food and Beverage Operations Manager

Assistant Food and Beverage Operations Manager

Assistant Manager - Customer Operations

Unilever

Location:India , Maharashtra

Category:-

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:February 18, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Assistant Manager - Customer Operations

Customer Operations Manager

Operations Assistant Manager

Assistant Event Operations Manager

Assistant Operations Manager, Retail

Assistant Operations Manager

Assistant Event Operations Manager

Assistant Food and Beverage Operations Manager

Assistant Food and Beverage Operations Manager

Location:
India , Maharashtra

Category:
-

Contract Type:
Not provided

Job Posted:
February 18, 2026