Assistant Manager, Credit Services and Banking Operations, HSBC

HSBC

Location:
Japan

Category:
Banking

Contract Type:
Employment contract

Salary:

Not provided

Save Job

Apply Position

Job Description:

Banking Operations & Credit Services provides backend support to HSBC Japan. The job holder is required to understand the life-cycle of deposit accounts/credit facilities to proceed them with error free. Also, the job holder is required to ensure the operation efficiency and higher productivity for providing excellent level of services to both external and internal customers. This role supports daily operation, quality and cost management, process improvement, project participation, audit preparation, and risk management.

Job Responsibility:

Daily operation checking and performance monitoring on Banking Operations for corporate customer (Deposit Account Open/Servicing/Closure), Credit Services for corporate customer (Lending Operation/ Facility Management/ Security Management for loans and overdraft), Reporting, legacy Private Banking services (Mortgage loan and Unit Trust)
Quality, productivity, resource, and cost management
Process improvement includes but not limit to streamlining, elimination, migration, and automation
Participating projects as process leader
Engage in relevant Internal/external audit and inspection for supporting Manager
Reporting incidents and crisis, also escalating any issues timely to manager
Outsourcing management (vendor management, incl. offshore team management) for supporting Manager
Ensure to manage the operational risks
Maintain an awareness of operational risk and minimize the likelihood of occurrence
Maintain the internal control standards, implement and observe the group compliance policy
Ensure efficient, effective and accurate operation
Make a commitment of accurate Management Information
Improve work efficiency and be the safeguard of the bank from operational loss.

Requirements:

5-10 years of working experience
Preferably 3-5 years of experience in banking in an operations/processing environment and with basic level of other soft skills e.g. project management, accounting, planning and documentation
Ability to prioritise own work and maintain good control in a changing environment
Strong sense of initiative and pro-activeness and self-driven by acting as role model for junior level staff
Customer service oriented with an ability to think creatively and out of the box
Communication and inter-personal skills
Business level of English and Japanese (listening, speaking and writing)
Follow the Job Description but not limited to, if necessary for the bank.

Additional Information:

Job Posted:
June 18, 2025

Expiration:
July 17, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

View All Jobs In This Company

Job Link Share:

Assistant Manager, Credit Services and Banking Operations

HSBC

Location:Japan

Category:Banking

Contract Type:Employment contract