Assistant Manager Catering Sales Job at Marriott Bonvoy

Job Description

Directs and motivates team while personally assisting in the physical set up of the function rooms (e.g., tables, chairs, dance floors, podiums, etc.) and executing events based on requirements and standards. Develops and directs team to provide consistent, high quality service. Communicates expected performance and trains staff in processes. Monitors and controls financial and administrative responsibilities including asset protection.

Job Responsibility

Directs and motivates team while personally assisting in the physical set up of the function rooms (e.g., tables, chairs, dance floors, podiums, etc.) and executing events based on requirements and standards
Develops and directs team to provide consistent, high quality service
Communicates expected performance and trains staff in processes
Monitors and controls financial and administrative responsibilities including asset protection

Requirements

High school diploma or GED
2 years experience in the event management or related professional area
OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
no work experience required
Demonstrates self confidence, energy and enthusiasm
Understands how to manage in a culturally diverse work environment
Uses problem solving methodology for decision making and follow up
Demonstrates personal integrity, manages time well, and is highly visible in areas of responsibility
Builds a positive work environment by demonstrating self confidence, energy and enthusiasm
Interacts with other catering employees, customers and guests, vendors and suppliers
Demonstrates knowledge of all departments within the property
Communicates group needs to various departments within the property
Prompts handling of all inquiries within market and parameters
Creates written and verbal presentations effectively
Communicates all details of catering events to operating departments and customers
Manages the quality process in areas of customer service and employee satisfaction
Qualifies business and tracks leads
Solicits and books meetings, conferences and catered corporate and social events
Finalizes and upsells catering arrangements for group/convention business
Negotiates and markets to drive sales and create profits
Identifies customer needs and all sales opportunities which ensure successful catering events
Provides constructive coaching and counseling to employees
Supports the development, training, and mentoring of employees
Demonstrates knowledge of how and when to impose deadlines and delegate tasks
Motivates and provides a work environment in which employees are productive
Listens and responds to employee's needs
Manages group or interpersonal conflict situations effectively
Develops and manages hourly employees
Adheres to EEO and AA policies

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Assistant Manager Catering Sales

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