Assistant Manager - Bilingual

• Monitor and achieve profit, sales and performance goals (i.e. reviewing the P&L)
• Optimize and oversee the eyeglass department to ensure efficiency and compliance with company’s policies and operational guidelines
• Convey a commitment to providing outstanding customer service and ensure all associates do the same
• Ensure quality standards are met. Review remakes and enforce policies to ensure compliance
• Communicate with the General Manger, District Manager, and Corporate Office and provide store reporting as required
• Ensure store promotions, advertising, and visual merchandising are in place and all associates and doctors are aware of current promotions
• Supervise and motivate Opticians and CL Sales associates (in some stores the Receptionist) and ensures the timely completion of day-to-day functions
• Assist the General Manager with forecasting staffing needs, recruiting, selecting and retaining a high caliber staff
• Motivate associates to exceed performance standards

• Fluent in reading and speaking both English and Spanish
• Optical sales experience
• Supervising experience is preferred
• Proven ability to lead, coach and build associate relationships
• Sound understanding of store operations and standards for success
• Strong communication skills (both oral and written) for effective management of teams
• Exceptional customer service skills
• Strong organizational skills for planning work and continuously monitoring progress towards goals
• Ability to analyze, create, and understand financial reports
• Demonstrated ability to analyze and solve problems of varied scope

Supervising experience is preferred

• Health & Dental Insurance
• 401k Retirement Savings
• Flex Spending Account
• Generous Paid Time Off & Company Holidays
• Parental Leave
• Employee Eyewear Discount
• Overtime pay when applicable
• Training Programs
• Educational Courses
• Internal Promotions