Assistant Manager 1st Line TV Operations Engineer Job at Vodafone (Pune)

Assistant Manager 1st Line TV Operations Engineer

We are seeking an individual to support the continuous monitoring and first-line...

Location

India , Pune

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Knowledge of Internet Television technologies including IPTV, OTT, video compression concepts, and platform architecture
Comfortable working with multiple web-based applications and operational tools
Strong communication and collaboration skills
Proficient in English, both spoken and written
University degree in Electronics, Telecommunications, Information Technology, or a related discipline
Preferably 2–4 years of experience in technical operations, service monitoring, or maintenance

Job Responsibility

Monitor Vodafone TV services round-the-clock using integrated fault management tools and network management systems
Conduct first-level technical analysis to restore services during interruptions
Escalate complex or unresolved incidents to second-line operations teams
Coordinate on-site support by engaging field engineers and external partners during localised outages and follow through until resolution
Issue timely notifications and updates related to outages and engage with Incident Management for alignment and coordination
Participate in ongoing technical and professional development training sessions
Operate in compliance with established operational frameworks, meeting response-time and service-quality KPIs

What we offer

Opportunity to work with next-generation television technologies in a fast-paced operational environment
Exposure to international teams and multi-vendor ecosystems
Continuous professional development through structured training programmes
Experience in real-time incident management and service restoration workflows
A collaborative environment that promotes learning and skill enhancement

Assistant Manager 1st Line TV Operations Engineer

We are seeking an individual to support the continuous monitoring and first-line...

Location

India , Pune

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Knowledge of Internet Television technologies including IPTV, OTT, video compression concepts, and platform architecture
Comfortable working with multiple web-based applications and operational tools
Strong communication and collaboration skills
Proficient in English, both spoken and written
University degree in Electronics, Telecommunications, Information Technology, or a related discipline
Preferably 2–4 years of experience in technical operations, service monitoring, or maintenance
24*7 Shift
Troubleshooting

Job Responsibility

Monitor Vodafone TV services round-the-clock using integrated fault management tools and network management systems
Conduct first-level technical analysis to restore services during interruptions
Escalate complex or unresolved incidents to second-line operations teams
Coordinate on-site support by engaging field engineers and external partners during localised outages and follow through until resolution
Issue timely notifications and updates related to outages and engage with Incident Management for alignment and coordination
Participate in ongoing technical and professional development training sessions
Operate in compliance with established operational frameworks, meeting response-time and service-quality KPIs

What we offer

Opportunity to work with next-generation television technologies in a fast-paced operational environment
Exposure to international teams and multi-vendor ecosystems
Continuous professional development through structured training programmes
Experience in real-time incident management and service restoration workflows
A collaborative environment that promotes learning and skill enhancement

Assistant Manager 1st Line TV Operations Engineer

We are seeking an individual to support the continuous monitoring and first-line...

Location

India , Pune

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Knowledge of Internet Television technologies including IPTV, OTT, video compression concepts, and platform architecture
Comfortable working with multiple web-based applications and operational tools
Strong communication and collaboration skills
Proficient in English, both spoken and written
University degree in Electronics, Telecommunications, Information Technology, or a related discipline
Preferably 2–4 years of experience in technical operations, service monitoring, or maintenance
provide 24*7 support
Troubleshooting

Job Responsibility

Monitor Vodafone TV services round-the-clock using integrated fault management tools and network management systems
Conduct first-level technical analysis to restore services during interruptions
Escalate complex or unresolved incidents to second-line operations teams
Coordinate on-site support by engaging field engineers and external partners during localised outages and follow through until resolution
Issue timely notifications and updates related to outages and engage with Incident Management for alignment and coordination
Participate in ongoing technical and professional development training sessions
Operate in compliance with established operational frameworks, meeting response-time and service-quality KPIs

What we offer

Opportunity to work with next-generation television technologies in a fast-paced operational environment
Exposure to international teams and multi-vendor ecosystems
Continuous professional development through structured training programmes
Experience in real-time incident management and service restoration workflows
A collaborative environment that promotes learning and skill enhancement

Fulltime

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Expiration Date

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Requirements

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Job Responsibility

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Expiration Date

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Expiration Date

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Expiration Date

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Expiration Date

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Retirement plan with employer-paid contributions
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401(k) with Company Match
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Select Country

Assistant Manager 1st Line TV Operations Engineer

Vodafone

Location:
India , Pune

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 21, 2026

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