Assistant Manager 1st Line TV Operations Engineer Job at Vodafone (Pune)

Assistant Manager 1st Line TV Operations Engineer

We are seeking an individual to support the continuous monitoring and first-line...

Location

India , Pune

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Knowledge of Internet Television technologies including IPTV, OTT, video compression concepts, and platform architecture
Comfortable working with multiple web-based applications and operational tools
Strong communication and collaboration skills
Proficient in English, both spoken and written
University degree in Electronics, Telecommunications, Information Technology, or a related discipline
Preferably 2–4 years of experience in technical operations, service monitoring, or maintenance
24*7 Shift

Job Responsibility

Support the continuous monitoring and first-line operational delivery of Vodafone TV services across multiple platforms and vendors
Maintaining service quality
Performing initial troubleshooting
Coordinating with senior technical teams
Ensuring swift incident communication and escalation

What we offer

Opportunity to work with next-generation television technologies in a fast-paced operational environment
Exposure to international teams and multi-vendor ecosystems
Continuous professional development through structured training programmes
Experience in real-time incident management and service restoration workflows
A collaborative environment that promotes learning and skill enhancement

Assistant Manager 1st Line TV Operations Engineer

We are seeking an individual to support the continuous monitoring and first-line...

Location

India , Pune

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Knowledge of Internet Television technologies including IPTV, OTT, video compression concepts, and platform architecture
Comfortable working with multiple web-based applications and operational tools
Strong communication and collaboration skills
Proficient in English, both spoken and written
University degree in Electronics, Telecommunications, Information Technology, or a related discipline
Preferably 2–4 years of experience in technical operations, service monitoring, or maintenance
24*7 Shift
Troubleshooting

Job Responsibility

Monitor Vodafone TV services round-the-clock using integrated fault management tools and network management systems
Conduct first-level technical analysis to restore services during interruptions
Escalate complex or unresolved incidents to second-line operations teams
Coordinate on-site support by engaging field engineers and external partners during localised outages and follow through until resolution
Issue timely notifications and updates related to outages and engage with Incident Management for alignment and coordination
Participate in ongoing technical and professional development training sessions
Operate in compliance with established operational frameworks, meeting response-time and service-quality KPIs

What we offer

Opportunity to work with next-generation television technologies in a fast-paced operational environment
Exposure to international teams and multi-vendor ecosystems
Continuous professional development through structured training programmes
Experience in real-time incident management and service restoration workflows
A collaborative environment that promotes learning and skill enhancement

Assistant Manager 1st Line TV Operations Engineer

We are seeking an individual to support the continuous monitoring and first-line...

Location

India , Pune

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Knowledge of Internet Television technologies including IPTV, OTT, video compression concepts, and platform architecture
Comfortable working with multiple web-based applications and operational tools
Strong communication and collaboration skills
Proficient in English, both spoken and written
University degree in Electronics, Telecommunications, Information Technology, or a related discipline
Preferably 2–4 years of experience in technical operations, service monitoring, or maintenance

Job Responsibility

Monitor Vodafone TV services round-the-clock using integrated fault management tools and network management systems
Conduct first-level technical analysis to restore services during interruptions
Escalate complex or unresolved incidents to second-line operations teams
Coordinate on-site support by engaging field engineers and external partners during localised outages and follow through until resolution
Issue timely notifications and updates related to outages and engage with Incident Management for alignment and coordination
Participate in ongoing technical and professional development training sessions
Operate in compliance with established operational frameworks, meeting response-time and service-quality KPIs

What we offer

Opportunity to work with next-generation television technologies in a fast-paced operational environment
Exposure to international teams and multi-vendor ecosystems
Continuous professional development through structured training programmes
Experience in real-time incident management and service restoration workflows
A collaborative environment that promotes learning and skill enhancement

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Assistant Manager 1st Line TV Operations Engineer

Job Description

Job Responsibility

Requirements

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