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The Assistant Manager – Sales is responsible for driving pharmaceutical product sales, expanding and retaining key accounts, and executing brand/portfolio strategies within an assigned territory. The role requires strong field execution, stakeholder management (distributors, hospitals, doctors, pharmacy/OT, purchase teams), and strict adherence to ethical promotion, compliance, and quality standards expected in a healthcare environment.
Job Responsibility:
Own an assigned territory to deliver monthly/quarterly/annual sales targets across Baxter’s pharmaceutical portfolio
Map the territory: identify high-potential accounts, prescribing influencers, buying points, and referral networks
Build relationships with key stakeholders: Hospitals/institutions: purchase, pharmacy, ICU/OT, anesthesia/critical care teams (as relevant to portfolio) Clinics and prescribers (where permissible) Channel partners: distributors/stockists/wholesalers
Generate growth through: New account additions and onboarding Product penetration and cross-sell/upsell Institutional contracting support and compliant negotiations Conversion initiatives based on clinical/health-economic value (as per approved materials)
Identify local market trends, competitor moves, price dynamics, and provide insights to marketing and leadership
Manage distributor performance including Order generation, secondary sales, liquidation Stock norms, expiry management, and returns (as per policy) Distributor claims, schemes, and documentation accuracy
Ensure optimal product availability at key outlets/accounts
address stock-outs and service issues rapidly
Coordinate with internal supply chain/customer service teams for smooth order-to-cash execution
Execute brand strategies through approved activities such as: Scientific detailing using approved visual aids CMEs / education programs (as per policy) Account-level engagement plans
Ensure all communication is scientifically accurate, balanced, and aligned to approved label/indications and company policy
Maintain accurate: Sales forecasts, pipeline updates, and demand signals Daily call reports and doctor/account interactions in CRM Expense reports and travel plans (timely & compliant)
Analyze territory performance trends and correct course quickly
Work closely with: Marketing for campaign execution and feedback Customer service/supply chain for fulfilment and service levels Finance for collections support, credit discipline (as per policy) Medical/RA/QA teams where required for scientific queries and product issues
Support regional meetings, product launches, and special projects
Adhere to: Company Code of Conduct, anti-bribery/anti-corruption standards Promotional compliance, interactions policy, and documentation requirements Data privacy and record retention rules
Report adverse events/complaints/product quality issues per SOP timelines
Maintain highest standards of professional conduct in all stakeholder interactions
Requirements:
Graduate in Life Sciences / Pharmacy / Business preferred (MBA/PGDM is an advantage)
Up to 8 years of field sales experience in pharmaceuticals / critical care / hospital/institutional sales preferred
Strong understanding of: Institutional selling process and channel dynamics
Distributor management and secondary sales concepts
Compliance-led field execution in a regulated industry