Assistant Manager - Lobby Lounge

• Support Lounge Manager in managing daily operations, ensuring smooth and efficient service across shifts
• Assist in rostering, leading, training, and motivating the lounge team to deliver exceptional guest experiences
• Help implement strategies to enhance revenue and guest engagement under the guidance of the Lounge Manager
• Assist with beverage control, including inventory management, cost control, and adherence to portion standards
• Ensure compliance with local, state, and federal beverage and liquor regulations
• Handle guest inquiries and complaints in collaboration with the Lounge Manager, ensuring positive outcomes
• Work closely with the culinary team to assist in developing and promoting food and beverage pairings
• Assist in monitoring financial performance, helping to adjust operations to meet budgetary goals
• Foster a positive and collaborative working environment, supporting teamwork and professional growth
• Assist in onboarding and training new team members to ensure they are equipped to deliver exceptional service

• Flexibility to work evenings, weekends, and public holidays as required
• Full-time working rights required
• RSA Certificate required
• Experience in a similar role within a luxury hotel is highly desirable
• Strong teamwork skills and the ability to work collaboratively with the Lounge Manager
• Exceptional communication and interpersonal skills
• Ability to work in a fast-paced environment while maintaining luxury service excellence and attention to detail
• A passion for hospitality and delivering high-quality service

Experience in a similar role within a luxury hotel

• Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends
• Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month
• Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group
• Genuine care for associates' physical, emotional and financial wellbeing through our Employee Assistance Program
• Opportunity to receive Employee Referral Incentives and get paid for working with your friend
• Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness