Assistant Manager - Food & Beverage, Marriott Bonvoy

Marriott Bonvoy

Location:
India, Bengaluru

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Position responsible for assigned food and beverage/culinary operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals.

Job Responsibility:

Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement, and a passion for providing service
Provides excellent customer service to all employees
Responds quickly and proactively to employee's concerns
Uses coaching skills throughout the property
Demonstrates self-confidence, energy, and enthusiasm
Motivates and encourages staff to solve guest and employee-related concerns
Provides exceptional customer service
Responds quickly and proactively to guest's concerns
Sets service expectations for all guests internally and externally
Takes ownership of a guest complaint/problem until it is resolved or addressed by the appropriate manager or employee
Follows up to ensure complaints have been addressed to the guest's satisfaction
Develops a relationship with all guests to build repeated clientele internally and externally
Complies with all corporate accounting procedures
Assists GM as needed with annual Quality audit.

Requirements:

High school diploma or GED
3 years experience in the food and beverage, culinary, or related professional area
2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major
1 year experience in the food and beverage, culinary, or related professional area.

What we offer:

Equal opportunity employer
Access to global team environment
Commitment to diversity and inclusion.

Additional Information:

Job Posted:
November 25, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Assistant Manager - Food & Beverage