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Assistant Maitre'd-Banquets

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Marriott Bonvoy

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Location:
Romania , Bucharest

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Assists with directing and motivating team while personally assisting in providing high quality service based on requirements and standards. Assists with monitoring and controlling financial and administrative responsibilities including asset protection. Provides clear and concise communications to everyone having ownership in the success of the event. Identifies training opportunities and plans a strategy to accomplish goals.

Job Responsibility:

  • Interact with guests, catering and kitchen teams
  • Maintain a professional and pleasant demeanor when interacting with guests
  • Develop a unique and creative experience for guests
  • Ensure that meeting rooms are set and equipped properly
  • Lead shifts and actively participates in the servicing of events
  • Serve as the liaison between the Kitchen, the Conference Services Manager and the Guest
  • Ensure coffee breaks are set on time and with the proper items
  • Ensure evening functions are properly set up and on time
  • Clean up, accounts, and properly store food and beverage items at the end of a function
  • Demonstrate knowledge and proficiency in catering service, food and wine, P&L, budgets, theme concepts and kitchen operations
  • Assist with the management of controllable expenses for department
  • Maintain sanitation levels
  • Report all maintenance problems to the appropriate persons
  • Assist clients with last minute requests
  • Assist with overseeing banquet department and floor operations
  • Maintain a clean, safe, sanitary and neat working area including meeting and storage space within the Conference Services areas
  • Ensure the physical appearance of the meeting rooms is up to current standards and also includes the business center and storage rooms
  • Attend and participates in all pertinent meetings
  • Assist in the completion of performance reviews of your team members
  • Train and develop banquet captains/assistant Maitre'd and non-management associates
  • Maintain customer service satisfaction in banquets and meetings.

Requirements:

  • Experience in the event management, food and beverage, or related professional area
  • Deep understanding of various service styles (e.g., synchronized, family-style, buffet) and upscale table etiquette
  • Solid grounding in wine pairings, mixology, and proper beverage service standards to confidently guide guests and train associates
  • Exceptional ability to read, interpret, and execute Banquet Event Orders (BEOs) flawlessly, ensuring room setups match client specifications
  • Strong organizational skills to manage floor plans, timeline transitions (e.g., moving guests from cocktails to dinner), and inventory controls
  • Interpersonal skills with the ability to anticipate guest needs and handle high-stress complaints or last-minute changes with grace and poise
  • Seamless communication skills to act as the vital link between the kitchen (Culinary Team) and the floor, ensuring food is served hot, fresh, and on time.
What we offer:
  • Discounted accommodation in over 9,000 hotels all over the world
  • Unlimited career opportunities (both internationally and locally)
  • Meal vouchers
  • Medical benefits package
  • 5€ breakfast when staying in any of our European hotels
  • Discounts on food and beverages in all our restaurants and bars
  • Discounts for friends and family
  • Wellness and mental health programs: Bookster and 7Card
  • 21 Holiday Days (increases with length of service)
  • World class training and development
  • Amazing associates’ parties
  • Bonuses when you recommend your friends to our jobs

Additional Information:

Job Posted:
May 20, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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