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FLANNELS is the luxury fashion destination for men and women, home to an edit of over 200 brands from established international designers to contemporary labels. With an innate attention to detail and a timeless style, FLANNELS offers a luxury lifestyle that is as traditional as it is modern. To continue our growth and expansion we now require a truly exceptional, driven and proven Assistant Store Manager to join our Flannels team in Kingston.
Job Responsibility:
Maximise turnover to exceed required targets and identify opportunities to continually improve performance
Manage and motivate the performance of the team to ensure sales targets are met and exceeded
Be a strong presence on the shop floor to drive sales both personally and through the team
Ensure exceptional customer service is delivered at all times
Ensure all members of the team have the tools and knowledge to deliver the key business objectives
Manage the presentation and merchandising of seasonal stock in line with Head Office directives
Maintain an awareness of current and market trends, understand forthcoming customer promotions and monitor local competitors
Ensuring all paperwork, policies and procedures are carried out efficiently and accurately
Drive and deliver KPI's
Carry out all additional duties where and when necessary within the defined levels of responsibility and accountability for your role
Requirements:
Strong clientele background with a solid database of personal contacts and clients
Previous retail experience within the luxury/premium sector at a leadership level
Exceptional people manager with strong leadership and motivational skills
Excellent communication, planning and organisational skills
Excellent analytical skills, the ability to interpret financial and sales data
High level of brand awareness and product knowledge
Awareness of the local area
High level of personal energy to drive projects to completion
Confident and assertive
Positive and enthusiastic with a can do attitude
Passion for fashion retail
Professional manner
Trend aware, fashion conscious and well presented at all times
What we offer:
Weekly/Monthly & Quarterly Commercial Bonuses
Stocktake Bonuses
Commission led bonuses across a wide range of products
Monthly Group Rewards and Recognition
Long Service awards
Wide range of Development Courses with National Qualifications
28 Days Holiday
50% Instore Uniform Discount
Discounted Gym membership
Group Wide 20% Discount across all Frasers Group brands