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Assistant Luxury Store Manager

United Kingdom, Kingston upon Thames 35928.00 GBP / Year · Job Posted March 21, 2026
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Job Description

To continue our growth and expansion we now require a truly exceptional, driven and proven Assistant Store Manager to join our Flannels team in Kingston.

Job Responsibility

  • Maximise turnover to exceed required targets and identify opportunities to continually improve performance
  • Manage and motivate the performance of the team to ensure sales targets are met and exceeded
  • Be a strong presence on the shop floor to drive sales both personally and through the team
  • Ensure exceptional customer service is delivered at all times
  • Ensure all members of the team have the tools and knowledge to deliver the key business objectives
  • Manage the presentation and merchandising of seasonal stock in line with Head Office directives
  • Maintain an awareness of current and market trends, understand forthcoming customer promotions and monitor local competitors
  • Ensuring all paperwork, policies and procedures are carried out efficiently and accurately
  • Drive and deliver KPI's
  • Carry out all additional duties where and when necessary within the defined levels of responsibility and accountability for your role

Requirements

  • Strong clientele background with a solid database of personal contacts and clients
  • Previous retail experience within the luxury/premium sector at a leadership level
  • Exceptional people manager with strong leadership and motivational skills
  • Excellent communication, planning and organisational skills
  • Excellent analytical skills, the ability to interpret financial and sales data
  • High level of brand awareness and product knowledge
  • Awareness of the local area
  • High level of personal energy to drive projects to completion
  • Confident and assertive
  • Positive and enthusiastic with a can do attitude
  • Passion for fashion retail
  • Professional manner
  • Trend aware, fashion conscious and well presented at all times

What we offer

  • Weekly/Monthly & Quarterly Commercial Bonuses
  • Stocktake Bonuses
  • Commission led bonuses across a wide range of products
  • Monthly Group Rewards and Recognition
  • Long Service awards
  • We offer a wide range of Development Courses with National Qualifications
  • 28 Days Holiday
  • 50% Instore Uniform Discount
  • Discounted Gym membership
  • Group Wide 20% Discount across all Frasers Group brands

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