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As a Assistant Locality Manager, you’ll work alongside the Locality Manager to ensure safe, person-centred, high-quality support for adults with learning disabilities and autism in Bury St Edmunds. You’ll split your time between hands-on leadership in homes and off-rota management to keep quality strong, teams engaged and rotas sustainable. This role sits within our operations leadership. You’ll be supported with structured off-rota time, coaching and training and you’ll gain knowledge across home delivery, people leadership, and quality/compliance, building genuine readiness for a future Locality Manager post (if that’s your ambition).
Job Responsibility:
Lead day-to-day home delivery that puts people we support at the centre — co-producing plans, promoting rights, choice and dignity, and embedding Activate/person-centred practice
Design and maintain rotas (published 4+ weeks ahead) that meet individual needs and contractual requirements, balancing quality, safety, and colleague wellbeing
Supervise, coach, and develop colleagues — from recruitment and induction through to supervisions, capability, attendance, and mandatory training compliance
Drive compliance and quality — health & safety, risk assessments, safeguarding, information governance, and audit follow-through
Partner with families and professionals, promoting transparent communication and strong relationships in line with our values and Family Charter
Contribute to budget, maintaining accurate records and deploying resources to deliver support within agreed budgets
Participate in on-call, occasional spot checks (incl. nights) and provide flexible cover where needed to keep people safe and homes stable
Requirements:
Proven experience supporting people with learning disabilities and/or autism, with confidence in risk-awareness, person-centred practice and Active Support/Activate approaches
People leadership skills — you set standards, role-model best practice, hold fair/firm conversations and build engaged, high-performing teams
Quality and compliance mindset — you understand what good looks like and how CQC fundamental standards translate day-to-day
Comfortable balancing off-rota tasks (audits, reviews, rota planning, data checks) with time in-home leading by example
A full UK driving licence and use of a car
Nice to have:
A Level 3 Diploma in Health & Social Care/Leadership & Management is desirable, or willingness to work towards it with our support
What we offer:
A competitive payrate with uplift for overtime you chose to work
Flexible shift patterns to suit your needs
30 days paid Annual Leave (including public holidays – pro rata)
Opportunities for career progression
We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday
High Street Discounts – Retail and Entertainment (supermarkets, hospitality, pubs, cinema etc.)