Assistant Lobby Lounge Manager Job at Marriott Bonvoy (Tokyo)

Assistant Lobby Lounge Manager

The Assistant Lobby Lounge Manager supports the daily operations of the Lobby Lo...

Location

Japan , Tokyo

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Supervisory experience in luxury hospitality preferred
Strong communication and teamwork skills
Able to work evenings, weekends, and holidays
Native or Business‑level Japanese required
English preferred

Job Responsibility

Oversee daily shift operations and ensure smooth service
Conduct line‑ups, communicate daily briefings, and assign work duties
Supervise, train, motivate, and coach team members
Ensure grooming standards, service etiquette, and brand consistency
Support scheduling based on labor forecasts
adjust staffing as needed
Manage guest inquiries, feedback, and complaints professionally
Anticipate guest needs and maintain strong guest engagement
Coordinate with Culinary on daily specials and menu updates
Ensure all menus, wine lists, and service materials are ready and presentable

Fulltime

Lobby Lounge Server

Assist in the development, implementation and maintenance of quality standards f...

Location

United States , San Diego

Salary:

17.75 USD / Hour

Fairmont Le Manoir Richelieu

Expiration Date

Until further notice

Requirements

Prior serving experience with a minimum of 2 years in a similar restaurant environment
Food Handlers Card required
RBS Certification required
High School graduate
Must be able to speak, read, write and understand the primary language(s) used in the workplace
Requires good communication skills, both verbal and written
Must possess basic math skills and the ability to use a calculator
Must possess basic computer skills
Ability to solve problems and make rational decisions
Knowledge of Restaurant operations, its services, and facilities

Job Responsibility

Taking the guest’s food and beverage orders
Interacting one on one with the guests
Providing excellent customer service
Ensuring guest satisfaction
Display a congenial appearance and is well groomed at all times
Take orders and answer questions or make recommendations for menu listed products
Clear, clean, reset and maintain restaurant tables during shift
Assist other Servers to give the best possible service
Understands the processes of delivery and removal of all product and equipment
Handle all guest checks according to Hotel policy

What we offer

Employee benefit card offering discounted rates in Accor worldwide for you and your family
Learning programs through our Academies designed to sharpen your skills
Ability to make a difference through our Corporate Social Responsibility activities
Career development opportunities with national and international promotion opportunities

Parttime

Lobby Lounge Host

As a Lobby Lounge Host, you will be the first point of contact for guests visiti...

Location

Canada , Vancouver

Salary:

Not provided

Fairmont Le Manoir Richelieu

Expiration Date

Until further notice

Requirements

Previous experience in a high-volume lounge, cocktail bar, or luxury hospitality environment
Previous experience in a host or guest service role is an asset
A confident, professional, and guest-focused approach to service
Excellent communication and interpersonal skills
Ability to thrive in a fast-paced, high-energy environment while maintaining composure and attention to detail
Strong teamwork and collaboration skills
Flexibility to work evenings, weekends, and holidays as required
Serving It Right certification
Must be legally eligible to work in Canada

Job Responsibility

Deliver exceptional, personalized service aligned with luxury and MICHELIN Guide–recommended standards
Create a welcoming and engaging guest experience by anticipating needs and building genuine connections
Manage reservations and the seating flow to ensure efficient service
Escort guests to their tables and present menus when appropriate
Maintain an accurate waitlist and communicate wait times clearly to guests
Coordinate with servers and leadership to ensure smooth service throughout the shift
Answer guest inquiries regarding the menu, lounge offerings, and hotel amenities
Monitor the dining room to ensure cleanliness, organization, and guest satisfaction
Assist with special requests, celebrations, and guest preferences when possible
Maintain a polished and professional presence in accordance with hotel standards

What we offer

Complimentary work meals through our Colleague Dining Program
Exclusive access to the Pacific Northwest Food & Beverage Discount Program, offering 50% off at participating dining destinations in Vancouver, Victoria, and Whistler
TransLink monthly pass reimbursement program
Extensive benefits package, including health, paramedical, dental, vision, life, and disability insurance (eligibility requirements apply)
Company-matched pension plan and the opportunity to enroll in the Group RRSP (eligibility requirements apply)
A complimentary hotel stay with breakfast for two through our BE OUR GUEST program for newly hired colleagues
Opportunities to participate in sustainability, charity, and community engagement initiatives
Access to world-class training, leadership programs, and career development opportunities across a global hospitality network
Enjoy discounted room rates at Fairmont hotels worldwide and special colleague rates across other Accor properties

Fulltime

F&B Service Expert - Lobby Lounge

Our jobs aren’t just about putting food on the table that our guests will enjoy ...

Location

United Arab Emirates , Dubai

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
Less than 1 year related work experience
No supervisory experience
No license or certification required
Ability to stand, sit, or walk for an extended time
Ability to move over sloping, uneven, or slippery surfaces
Ability to read and visually verify information
Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance
Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping

Job Responsibility

Setting tables
Communicating with the kitchen
Interacting and serving guests
Cleaning work areas and supplies
Creating a safe workplace
Following company policies and procedures
Upholding quality standards
Ensuring uniform, personal appearance, and communications are professional
Managing the menu

Fulltime

New

Front Office Manager

The Front Office Manager is responsible for overseeing all front office operatio...

Location

Malaysia , Kuala Lumpur

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
Minimum of 2 years of experience as a Front Office or Assistant Front Office Manager or an equivalent leadership role within Front Office Operations in a luxury hotel or upscale hospitality environment
Excellent personal presentation and interpersonal skills
Excellent reading, writing, and oral proficiency in English language
Must be able to speak, read, and write Bahasa Malaysia
Must have the right to work in Malaysia

Job Responsibility

Lead and collaborate on the entire guest journey from arrival to departure, ensuring every interaction reflects Four Seasons standards of warmth, precision and personalised care
Maintain a visible presence in the lobby during peak periods, personally engaging with all guests and coordinating pre-arrival planning and special requests
Monitor guest satisfaction through surveys and feedback platforms, review glitches daily and take ownership of service recovery with empathy and timely resolution
Implement preventive measures to reduce recurring issues and convert insights into continuous improvement actions
Recruit, train and mentor team members, fostering a positive culture built on the Four Seasons Golden Rule
Conduct performance evaluations, provide coaching and development plans, and maintain succession strength
Promote team member wellbeing through fair scheduling, recognition and open communication
Manage labour planning, including day-to-day scheduling, annual leave planning and overtime control
Monitor labour productivity and costs, ensuring compliance with policies and alignment with business needs and budget targets
Oversee daily Front Office operations, including room assignments, billing accuracy, cashier balancing, credit compliance and direct billing processes

What we offer

Competitive salary, wages, and a comprehensive benefits package
Excellent training and development opportunities
Complimentary accommodation at other Four Seasons Hotels and Resorts
Complimentary dry cleaning for employee uniforms
Complimentary employee meals

Fulltime

Lobby Ambassador

Engage hotel guests to enhance the service experience through activation of all ...

Location

India , Mumbai

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 1 year of related work experience
No supervisory experience
None

Job Responsibility

Engage hotel guests to enhance the service experience through activation of all outlet services within the lobby area (e.g., Restaurant & Bar, Front Desk, Business Center, Lounge, etc.)
Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers
Respond to special requests from guests with unique needs and follow up to ensure satisfaction
Gather, summarize, and provide local area knowledge to inform guests about the property and the surrounding area amenities, including special events and local activities
Contact appropriate individual or department (e.g., Bellperson, Housekeeping, Food & Beverage Server) as necessary to resolve guest call, request, or problem
Report accidents, injuries, and unsafe work conditions to manager
and complete safety training and certifications
Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets
Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation
Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette

Fulltime

Ambassador - Bellhop

Location

Spain , Barcelona

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 1 year of related work experience
Driver License (eligible in Spain) required

Job Responsibility

Engage hotel guests to enhance the service experience through activation of all outlet services within the lobby area (e.g., Restaurant & Bar, Front Desk, Business Center, Lounge, etc.)
Assist guests with their luggage
Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers
Respond to special requests from guests with unique needs and follow up to ensure satisfaction
Gather, summarize, and provide local area knowledge to inform guests about the property and the surrounding area amenities, including special events and local activities
Contact appropriate individual or department (e.g., Bellperson, Housekeeping, Food & Beverage Server) as necessary to resolve guest call, request, or problem
Report accidents, injuries, and unsafe work conditions to manager
and complete safety training and certifications
Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets
Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation

Fulltime

Lobby Ambassador

Engage hotel guests to enhance the service experience through activation of all ...

Location

United States

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 1 year of related work experience

Job Responsibility

Engage hotel guests to enhance the service experience through activation of all outlet services within the lobby area (e.g., Restaurant & Bar, Front Desk, Business Center, Lounge, etc.)
Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers
Respond to special requests from guests with unique needs and follow up to ensure satisfaction
Gather, summarize, and provide local area knowledge to inform guests about the property and the surrounding area amenities, including special events and local activities
Contact appropriate individual or department (e.g., Bellperson, Housekeeping, Food & Beverage Server) as necessary to resolve guest call, request, or problem
Report accidents, injuries, and unsafe work conditions to manager
and complete safety training and certifications
Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets
Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation
Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette

Fulltime

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Assistant Lobby Lounge Manager

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