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This is an excellent opportunity for a committed and motivated Assistant Librarian to support and enhance the delivery of high-quality, customer-focused library services at University of the Arts London. In this key role, you will provide Discovery support for staff and students by contributing to the management, co-ordination and development of electronic resources and related technologies.
Job Responsibility:
Monitoring and troubleshooting queries, responding to user feedback and escalating issues where necessary
Assisting the Discovery Manager (Resources & Systems) with authentication and access matters relating to e-resources
Supporting the routine administration and maintenance of e-resource metadata and Discovery tools
Updating and collating published information relating to e-resources
Maintaining statistics of resource use, including for SCONUL data collection and development, and producing reports as required
Requirements:
Degree or equivalent qualification
Relevant library qualification
Experience in a library or other education/information role
Knowledge of e-resource administration, Discovery, CMS and enquiry systems
Strong understanding of library management systems
Excellent digital skills including familiarity with database administration, support portals and library management tools
Confident using IT systems and equipment, such as printers and software including Microsoft Office 365
Customer-focused approach
What we offer:
Bronze Award from the Race Equality Charter (REC)
Members of the Business Disability Forum and Employers for Carers
Disability Confident Scheme and Living Wage employer