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Marriott Bonvoy Logo Marriott Bonvoy · Human Resources

Assistant Learning & HR Manager

Thailand, Koh Samui · Job Posted May 27, 2026
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Job Description

Assists in carrying out the daily activities of the Human Resource Office including recruitment, total compensation, and training and development. Additionally, he/she assists in delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensuring compliance with all applicable laws, regulations and operating procedures.

Job Responsibility

  • Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed
  • Assists in establishing and maintains contact with external recruitment sources
  • Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures
  • Networks with local organizations to source candidates for current or future openings
  • Assists in monitoring candidate identification and selection process
  • Performs quality control on candidate identification/selection
  • Works with the unemployment services provider to respond to unemployment claims
  • reviews provider reports for accuracy and corrects errors
  • Assists with unemployment claim activity reports
  • Attends unemployment hearings and ensures property is properly represented, as needed
  • Assists with departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job
  • Ensures employees are cross-trained to support successful daily operations
  • Assists with coordination and facilitation of new hire orientation program
  • Ensures attendance by all new hires and participation of the leadership team in training programs
  • Assists with ensuring departmental orientation processes are in place and employees receive the appropriate new hire training
  • Assists in maintaining effective employee communication channels in the property
  • Reviews progressive discipline documentation for accuracy and consistency
  • Utilizes an 'open door' policy to acknowledge employee problems or concerns in a timely manner
  • Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources
  • Partners with Loss Prevention to conduct employee accident investigations, as necessary
  • Communicates performance expectations in accordance with job descriptions for each position
  • Assists with ensuring employee files contain required employment paperwork, proper performance management and compensation documentation
  • Assists with ensuring compliance with procedure for accessing, reviewing, and auditing employee files
  • Assists with ensuring medical records are maintained in a separate, secure and confidential medical file
  • Facilitates random, reasonable belief and post accident drug testing process
  • Communicates property rules and regulations via the employee handbook
  • Assists with ensuring all safety and security policies are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc.
  • Assists with periodic claims reviews with Regional Claims office to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims
  • Assists with managing Workers Compensation claims to ensure appropriate employee care and manage costs

Requirements

  • High school diploma or GED
  • 2 years experience in the human resources, management operations, or related professional area
  • OR 2-year degree from an accredited university in Human Resources, Business Administration, or related major
  • no work experience required
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